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Reviews, get directions and information for Quest Diagnostic

Quest Diagnostic
"Quest now offers COVID-19 antibody testing by appointment. Not available to patients experiencing COVID-19 symptoms within last 10 days; face covering required at all locations. Welcome to Quest Diagnostics. TSPOT: M-F 6:30 am-2:30 pm. 2nd Tuesday of every month site will close at 1:00pm. On the corner on Mc Nab and University Drive behind the CVS.3rd Tuesday of every month site close early at 1:00pm. Visit our website, QuestDiagnostics.com, to get tips for preparing for your test and to schedule an appointment. This location, along with blood and urine testing, features: Routine Lab Test; Pediatric Specialty; Glucose Tolerance Test; Blueprint for Wellness; Blueprint for Wellness w/biometrics height, weight and blood pressure"
Address: 6848 N University Dr Ste 20, Tamarac 33321
Phone: (866) 697-8378
State: FL
City: Tamarac
Street Number: 6848 N University Dr Ste 20
Zip Code: 33321
categories: medical & health


Opening Hours

Monday: 07:00 - 15:00
Tuesday: 07:00 - 15:00
Wednesday: 07:00 - 15:00
Thursday: 07:00 - 15:00
Friday: 07:00 - 15:00
Saturday: 07:00 - 11:00


related searches: Quest Diagnostics, Quest Diagnostics appointment, Quest Diagnostics appointment online, Quest Diagnostics test menu, Quest Diagnostics Tamarac fax number, Quest Diagnostics login, Quest Diagnostics walk in, Quest Diagnostics locations
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Reviews
Jenae I think that's how you spell it was extremely helpful, knowledgeable and understanding. My doctor did not send the correct orders over for some pre-op lab work I needed. She was patient with me as I had to run home.and get the paperwork. She made sure I didn't lose the spot I waited 3 weeks to get. Amazing lady
Thank you so much to miss Keisha and Miss Victoria for the wonderful customer service experience. This is my first time at this location and definitely will not be my last time really fast and easy in and out. Thank you again
The services are fast and the space comfortable. What I enjoy the most is using your app to take appointment, it's super friendly. The people who work here are always friendly!
My wife and I had appointments 8:40 & 8:50 am, it was on time and the staff really knew their jobs, very professional , educated and quick. Great experience.
One thing about the phlebotomists at this Quest - they know what they’re doing. Very competent, gentle, communicative and professional. Other than a few wait times here and there, I’ve never had a bad experience. I’ve had really bad experiences with blood being drawn at doctors offices, so I really appreciate what a great experience is like, and I can depend on the phlebotomists at Quest for this. Thank you!
This is the worst place ever to get a service done,the staff are very disrespectful.I went to that location to drop off a specimen for my daughter,I have been waiting for more than 1 hours.I spoke to one of the phlebotomy technicians,she’s ignoring me,she doesn’t even said a word to me,when I went to the door to talk to her,she shut the door on me. I don’t recommend that place to any family member.
Went here yesterday morning, April 13, 2023 for a blood test. My phlebotomist Racquel did an excellent job of keeping me calm and distracted - she asked at least 12-15 questions when three-four vials of blood were drawn from the middle of my right arm. I am extremely scared of blood, therefore I usually get dizzy or see stars. This time I didn't have to sit in the chair afterward for too long and wasn't dizzy/didn't see stars. I still did my usual of eating a lot after which helped with my system. My test required fasting, so couldn't eat breakfast until after I got home. Could drink water, though. I went in late March for the test originally but got turned away and had to re-schedule because I had to fast. There weren't a lot of people waiting in end of March but there were a lot more on my second visit.
I appreciate the newer technology used at Quest for booking appointments and checking in. The staff were incredibly nice and efficient. They were helpful, friendly and polite. My appointment was quick and easy.
Don’t go here! Please please please don’t go here! Not worth it. The customer service is trash and the staff do not care. I accidentally made an appointment earlier and wanted to reschedule for the afternoon and was told by the app that there was a 6 min wait for walk ins so I decided to walk in instead. Upon arriving, there were only 2 people in the lobby and I was told they offer walk ins in the mornings and sometimes in the afternoons. I showed them what the app said and asked if I could speak to a manager, but was told that I could not. Then a few other reps came out to assist me and said the manager could not speak to me and that there was a supervisor who generally handled similar concerns but I could not speak to her either. 2 out of the 3 reps gave me an attitude even though I was talking calmly and with respect. The people who work at this location do not care about the representation of the company. The worst was the lead who said she did not care what the application read and encouraged me to complain indicating that I had a “first amendment right to complain”... this location is managed and operated by a majority of African Americans women who are by far some of the worst representations of the black community. They don’t care about how blacks look let alone how Quest looks. Unless something changes, this site should be shut down.
After unsuccessfully trying to set an appointment online as no appointments were available for the next 3 months at any location near me, I called the 1-800 number and spoke to a representative who told me that I could walk in and they would see me. Upon arriving, I was told by the greeter that I needed an appointment. I explained my situation to her and told her that it was a shame that the corporate office gave incorrect directions to the clients and that I had come from miles away to get my bloodwork done before the deadline. The greeter understood my frustration and asked me to hold on while she checked inside and spoke to someone which i presume to be the manager. After a moment, she took my temperature and let me in, telling me that I would have to make an appointment next time. Valerie was empathetic as she checked me in, and made sure to explain what was happening and what was about to take place. She proceeded through her activities with focus and was resourceful to get the job done when the test equipment failed. I was also helped by Tasha, who gave excellent service and made sure to perform her tasks correctly. My 5 star rating is for the location and not for the corporation. I hope that Quest can ensure that they have consistent messaging from now on and that they promote Valerie for a job well done.
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