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Quicken Loans JA Finance Park

  1. Detroit
  2. Detroit Finance

Reviews, get directions and information for Quicken Loans JA Finance Park

Quicken Loans JA Finance Park

About

Run by Junior Achievement, a high-tech, hands-on facility that teaches middle and high school students the joys and challenges of budgeting.



"Detroit-based Quicken Loans Inc. is the nation’s largest home mortgage lender. The company closed more than $400 billion of mortgage volume across all 50 states from 2013 through 2017.Quicken Loans ranked highest in the country for customer satisfaction for primary mortgage origination by J.D. Power for the past eight consecutive years, 2010 – 2017, and also ranked highest in the country for customer satisfaction among all mortgage servicers the past four consecutive years, 2014 – 2017."
Address: 577 E. Larned St., Détroit 48226
Phone: (313) 962-2550
State: MI
City: Detroit
Street Number: 577 E. Larned St.
Zip Code: 48226
categories: school, financial service


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Reviews
I would have previously highly recommended, but the lack of courtesy over a small fee waiver request leaves me upset. I’ve been trained throughly by Russell and Valerie who wanted to continue to over talk me on how the system operates instead of removing the fee. Kindness costs you nothing and pays you dividends. $30 isn’t the issue, lack of service that allows you to hear the customer and act accordingly is.
An amazing place to work. Continuily focused on improving the client experience... Everything we do focuses on increasing efficiency while moving that technology needle to the max. Couldn't recommend a better mortgage company for people looking to purchase a new home or refinancing an existing property.
I am impressed at what Dan Gilbert is doing to revive downtown Detroit. A friend game us a tour of the quicken loans building. I think they have a great work culture and great ideas on how to make a work place a great place to work in. This building is really nice, along with the indoor waterfall. Downtown Detroit is starting to look good again :-
Very helpful with a mortgage - then almost immediately sold it to a different company. We made three payments. We are already having major problems with our new lender. Do not trust what they say. Update 5/18/20- the new lender promptly double withdrew our mortgage. 6/2/21 - Lender did not calculate last years mortgage correctly now we owe $500 more a month for 6 months. Don’t go with Quicken. 9/5/23 Update. Mortgage sold a 4th time. Cannot pay September mortgage through their website, "loan transfer disruption." Have to register on 9/8 - which we didn't know about until today. Awesome. MA
Polite people but in my experience they are manipulative High Pressure will not let consumer think for themselves if the consumer doesn’t accept the product presented to them. I have had multiple dealings with Rocket last one made me question my trust for Rocket this latest Dealing has assured that I will not deal with Rocket Mortgage again! I hope to warn other consumers to take their time truly consider everything do not believe everything Rocket employees say without checking into it and making an educated decision!
Had to contact their client services number because my account was lockeduser error.I was connected with Dannya M. who quickly got my account back up and running. We had a quick laugh as I expressed I was doing exacly the opposite of directions given by website-something you encounter alot in this business -you give clear instructions but person on phone often fails to fully listen and follow instruction as given. Overall it was a great experience and Dannya sent me a hand-written thank you note by mail...who does that??! Thank you Dannia
Horrible Experience. They refuse to help after they denied my loan modification. I even got assistance from the Homeowner's Assistance Fund to help catch up my past due amount and they denied those funds. Now that I'm trying to refinance with another mortgage company, it's difficult because they had destroyed my credit report.
Had my mortgage through Dan Gilbert's monopoly and have had nothing but poor experiences since I closed on the home. Coolest part was when they auto-pulled my mortgage 3 times on January 1 due to a system error and took a week to send my money back. Disorganized, harassing agents who only want to upsell a refinance even if you just did one 5 months ago. Looking at moving my mortgage to a new company now and will never use Quicken or the rocket companies again in my life. Would give 0 stars if I could.
Do you need a loan ? How bout a Refinance before rates rise.. want someone to work for and with you and give your options weight . Try Alex . Here's his card . I'm a BofA guy but his honesty and straight forward approach got me to commit . Try em see what he can do for you. I figured now I'll edit in this as well since I'm through this part and will edit as I finish my loan. I got a really good on top of things client care specialist. The closing team that I had was awesome in performance . Rules and regulations are followed but time and patience assures that quality and performance will be first class . To the Quicken loans group I give an a plus first class performance .
I will NEVER apply for a loan with this company EVER again! I was approved for another loan which was good but Quicken presented an opportunity that seemed to be better and convinced me to stop the process of my loan to start theirs. After MONTHS of processing and getting and verifying information, on the week of closing I am informed that I have to wait to apply when I have been a tenant for 6 months. They were well aware of how long I had been a tenant. They changed my loan type without my knowledge and proceeded to deny me for a loan I had everything necessary for. I feel scammed and they had no regard for the way they inconvenienced me and again I will NEVER use this company again!!!!!! 0 STARS!!!!!
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