Rail Source International Inc

My wife and I can't thank Carmen and her team for planning our 30th anniversary trip to South Africa. An amazing adventure and everything was taken care . Look no further, service is beyond A+++! We look forward to more adventures

Our travel agent used this company to customize our trip to Germany for a group of ten. The planning has been difficult from start to finish. Small changes to the itinerary took weeks to be confirmed. Tickets and vouchers were not received until three days before our flight left even though I had been told I would receive them 2 to 3 weeks before we left. We planned a few things on our own, one of those being a food tour in Berlin. Railsource had us scheduled for an “on your own” TV tower tour that day. When we finally received the itinerary, the times for the two tours conflicted. We requested rail source reschedule our tickets but were told the 9 AM slot was sold out. Interestingly, when I looked online at Viator, Visit Berlin and GetYourGuide, they all had tickets available. Thankfully, Secret Food Tours was able to accommodate a change. I have worked with other travel agencies in the past, and it was never this difficult. If Any future travel agent tells me they work through rail source I will find a different travel agent!