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Reviews, get directions and information for Ranch Mart ACE Hardware

Ranch Mart ACE Hardware

About

One of the most unique Hardware Stores in Johnson County, KS. Awarded 2014 Best of Overland Park!!!

Description

We sell everything from drills to lotions, potting soil to candles and paint to lip gloss. Known for our excellent customer service, knowledgeable staff and overall stock of odds & ends. If you can t find it here, you may be hard pressed to find it anywhere!
Come and visit us!



"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 3801 W 95th St, Overland Park 66206
Phone: (913) 649-0111
Email: moc.oohay@63500eca
Parking: Lot
State: KS
City: Overland Park
Street Number: 3801 W 95th St
Zip Code: 66206
categories: home decor, home improvement, hardware store


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 08:00 - 21:00

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Reviews
Awesome place! You can get anything here! I called for a TV antenna. Dennis came on the phone, located the exact one I was searching for, put it at the register. I was able to dash in and pick it up in short time later. Thanks ACE Hardware. You Rock!
Took forever to help me but had the tools I needed. Item wasn’t even in the system but they found an online price to charge me. One tool. 30 min stop. Nice people tho.
Called ahead to make sure they have the wood walking sticks that I’m looking for. The associate on the phone was very friendly and knowledgeable, knew off hand that, yes, indeed they have what I’m looking for! We head that way, the wood walking sticks are the first things you see when you walk in the store! However, I was like. Sensory overload!!! In the best way! RanchMart Ace Hardware is clearly doing their part to support local, small businesses as there are soaps, lotions, candles, napkins and all sorts ofnonmust haves! I grabbed a greeting card and my walking stick and was checked out by the same super nice lady I spoke with on the phone. My total was around $46 so I gave her a $100 bill and she said that they can’t take $50’s or 100’s anymore because there has been an influx of counterfeit bills going around!!! No big deal for me but I was astonished that’s happening. Just too bad. Great experience at Ranch Mart Ace Hardware, though!!!
Fun to go to. They have so many different items. I just went to peek at all their cool housewares', candles, lotions and garden ideas. Many items you wouldn't think would be at a hardware store.
Great selection of hardware, houseware and ecclectic items. They do repairs and Thursday is senior discount, 10% off everything. Friendly service and convenient location.
Great Ace store. I wish there was more available parking.
Ann, the employee with short red hair, the one mentioned many times in the one-star reviews for horrible customer service is the reason for my posting. She always has a horrible attitude and is rude, but this time she argued with me about buy one, get one free pricing on LED lights. It was clearly tagged and the signed indicated BOGO, but it "wasn't in the system" per my angry employee. A co-worker was kind enough to physically get the sign under the product and show it to Ann, to which she said, "that's wrong" and was rude to the co-worker. All I wanted was the correct price. Never going back to this store, will drive to Corinth location Ace store or down the road to Home Depot. SAD!
I went there on 4/25/20. Every other time I've been there the staff has been helpful, but certainly not pleasant or friendly. This morning, the crone with the dyed, red hair Apparently, her name is Ann and she's rude and worthless with everyone working the "help desk" was extremely rude, in addition to being of no help whatsoever. In fact, she tried to pass the blame for her own uselessness off on the kid working the register when I went in to pick up my mower. Maybe she should consider a job where she doesn't have to deal with people. I wonder if she gets an employee discount on brooms.
I went in to purchase an extension cord and it seemed like a well stocked friendly place until I we to the checkout, my chip card was not reading and it didn't prompt me to swipe so I asked if it could be entered manualluly, Lorie I believe was her name, simply replied "no" and took a call. I never write reviews but it was very unprofessional and rude. Needless to say I bought my extension cord from a big box store instead.
I’ve lived around the area my whole adult life. I’ve always sort of subscribed to supporting my neighborhood store, so I’ve been shopping at this Ace 10 years and today for the first time I asked Ace to return that loyalty they said no. I bought a vacuum there maybe less than a week ago, lost receipt. Never opened from factory. Ok, so they won’t take it back without the receipt, as I told them upfront I didn’t have, they still made me wait for them to unbox the entire thing looking for missing parts which of course they did not find. I felt like they were annoyed to help me look up the sale and said they couldn’t find the sale going back 90 days. Idk how their computer system works but again, I had bought this at the Ranch mart location blocks from my house days ago. Not to mention I was planning on turning right around and giving that money right back to Ace. Instead I drive right down the street to Lowe’s where I’ll continue to go. Now I have the vacuum posted to Craigslist, at a lower than should be cost too cause the box is now OPEN.
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