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Reviews, get directions and information for Red Oven Pizza Bakery

Red Oven Pizza Bakery
"Savory quick service food counter and dining area. Located at Universal CityWalk, this pizza place makes baked-to-order pies in a 900° stone oven, including classics like Margherita and Italian Meat as well as inventive creations like Roasted Chicken with pesto."
Address: Universal Citywalk, Orlando 32819
Phone: (407) 224-3663
State: FL
City: Orlando
Street Number: Universal Citywalk
Zip Code: 32819
categories: fast food restaurant, italian restaurant, pizza place


Opening Hours

Monday: 11:00 - 00:00
Tuesday: 11:00 - 00:00
Wednesday: 11:00 - 00:00
Thursday: 11:00 - 23:59
Friday: 11:00 - 01:30
Saturday: 11:00 - 01:30
Sunday: 00:00 - 01:30

Reviews
Came to the park at Universal for Halloween horror nights & decided to get a quick bite & over all it was a great place! The pizza was really good but the service could be better. I felt it was hard to just order especially if you've never been & don't really know how the flow works, usually in that case you have workers to help you but this wasn't the case. I spent $30 that was for a personal pizza 6 slices pepperoni & jalapeños& a Side ceasar salad with no meat. I felt the price was expensive for the portion of the food we got. It honestly would feed one person from what I saw, but it worked out for my partner & I. It was really good tho! Just know that when you get there you can order straight from the universal studios app or you can go up to the counter to order. They will bring the food once you pay & if you need anything else you have to go back to the counter& ask for it. Then they will bring it for you. It was outside seating only!! So sometimes that can be rough depending on the heat of the weather. Otherwise pizza was great!
I am not a fan of technology so I didn't think I would like the ordering system that required you to scan a QR code with your phone. However, I found it worked smoothly. I thought the pizzas were really good. Excellent! I loved the fennel sausage pizza in particular. The service was fast and friendly and the atmosphere was electric as this is located just outside of both universal studios parks - so there were a lot of excited people coming here to eat after visiting the parks. We were able to get a table quickly. There are tables out in the sun and tables in the shade, but no dining inside the building. There's also no bathroom here - you need to go a little further towards the parks to find some public restrooms.
Upon arrival, there were no clean tables. We had to clear one ourselves. After ordering our pizzas we waited for approximately 50 minutes to receive our food. The pizzas were not all the same temperature. It appears as if some were cooked while others were forgotten. The ones forgotten were then made and the ones already cooked had to sit and wait and get cold, as opposed to making them all fresh, which would seem like the proper thing to do. My wife mentioned the long wait to the person who brought the pizzas, they did not seem interested. Needless to say, we were not pleased with the experience.
Pizza was good mozzarella tasted phenomenal but not much of it on there, we had 1 Margherita + 1 Pepperoni pizza. There was one waiter that truly stood put- Rae - his service was outstanding, he was very attentive and unlike the other staff would actually come back with what you asked for.Food: 4/5
Top class pizza, so delicious, fresh and can say best pizza ever tasted, table service and atmosphere was awesome.Food: 5/5
First time here and the seating and ordering were quite confusing. When we arrived, the host told us to seat ourselves if we see a free table or we can go order for to-go. She didn’t really instruct us with much details so we shuffled our way through the crowded restaurant to find an empty table. It took us a few mins of waiting around to get a table and we sat ourselves down. We sat there for a few moments wondering if a server was going to approach our table but they just walk pass tending to others. It took us a bit of looking around to see a sign at the front that says to order on the app and enter table number for food to be brought out. I wish the host had informed us beforehand. What if we weren’t observant enough? We would’ve just sat there for who knows how long. Anyways, we ordered two pizzas + appetizer: the spinaci pizza, margherita pizza, and caprese salad. Everything was tasty and came out in a timely manner. No complaints there besides the servicing part.
Pizza is subpar for a resort town. Likely one of the better restaurants in the city walk and definitely pizza spot. One pizza is six slices, generous size and could be shared between two people. No complaints with service.
The pizza have a good taste and also when your order thru the app the food is in your table really fast, the only suggestion I have is the waitress need to have more interaction with the customer. service, need to be improve cause next to us a family didn’t know about you need to order the food from the app. And the family leave the place cause the waitress never came to the family’s table to explain the process
Heard the pizza was “good enough” and that they would be open by the time we were leaving HHN. FYI They close at 1:00AM, not 2:00AM we arrived after HHN at 1:05AM - online 2AM is posted as their closing. The staff was passive and rude. They avoided eye contact and pretended you weren’t there to avoid all interactions. Honestly, just turn off your lights if you aren’t serving any longer - update yours hours online. Prices seemed crazy anyways, but still. There are so many opportunities for a great pizza stand, this one fails miserably. As pass holders who frequent the park - we will PASS on this one for sure. Do not recommend.
They say its 25min for the Pizza to be ready. After over 50min from payment untill food was ready for a takeaway, when I complained to the manager, Jhon, he said "I will let them know for you". Very disrespectful. Extremely bad serviceFood: 4/5
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