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Reviews, get directions and information for Red Wing Shoes By Heisler

Red Wing Shoes By Heisler

About

A healthy/happy foot is a healthy/happy life.

Description

Red Wing work boots are crafted with skill by people who take the time to make sure each pair lasts and protects - like the fine tools they are. Every product we make is manufactured under stringent Red Wing quality standards to withstand the toughest work environments.

The Heritage Work Collection is inspired by Red Wing’s work boot legacy. They deliver comfort in a timeless fashion by combining classic Red Wing work styles, rich leathers, durable welt construction, and comfort features. Together they create a style that is uniquely Red Wing.

At Red Wing Shoes by Heisler, quality and fit are key to the success the company has enjoyed the last 100 years.

Heisler employees will measure a customer’s feet - right and left, since many people have different sized feet - and recommend a shoe that not only will provide the correct support for the individual, but one that also takes into consideration a customer’s personal style.

Besides being fitted with a quality shoe, customers will receive extensive knowledge about their foot health and learn to understand how best to take care of their feet. At Red Wing Shoes by Heisler, it’s more than making a sale - it’s about making a customer for life.



"Red Wing Shoes carries a full line of work boots and shoes for all industries and work conditions in every season. Red Wing specializes in steel toe and safety toe work boots and shoes as well as slip resistant, insulated, waterproof and lightweight work safety shoes. Our stores also sell Red Wing Heritage, Irish Setter Hunting and Outdoor boots and Vasque Hiking Boots. Red Wing Stores offer the Ultimate Fit Experience that will personalize your footwear recommendation and insure you have the safest and best boots and shoes for your job. Our footwear experts will recommend foot beds, orthotics, socks and shoe care products to round out your fit experience. We also sell a full line of polishes, cleaners and boot care products."
Address: 1275 Randall Rd, Crystal Lake (Illinois)
Phone: (815) 459-0882
Parking: Lot
State: IL
City: Crystal Lake
Street Number: 1275 Randall Rd
categories: barbecue restaurant, footwear store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: 11:00 - 16:00

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Reviews
Went in today for new work shoes. Edgar, was GREAT! Had me feet scanned then proceeded to show me appropriate shoes to fit my work needs. He also helped me pick out the correct inserts matching the profile of my feet. He paid special attention to my "high arch" to insure my feet were properly supported. EXCELLENT job Edgar! You are on the NICE LIST!!
What a terrific experience I had, I've been eager to try Red Wing boots for a long time, the sales rep was very helpful. He fitted my feet and gave some suggestions. In the end I got a fantastic pair of boots that feel terrific and I'm so excited to get to try them out. They are a bit pricey but they come with lifetime lace replacement and boot conditioning. The model I purchased has the option of sole replacement which is awesome. 1 year manufacturers warranty. Very satisfied with my first time here.
The store manager Perry and an employee named Alec were very helpful! They took a lot of time to make sure I had the right size fitting boot, and to make sure my insole was right for my feet. They took the time to explain the boots I was buying, as well as taking time to measure my feet with extreme attention to detail. The customer service there was phenomenal, and I would definitely go back for another pair of boots for sure.
So sad to say that this was a terrible experience. Employees don't know how to use their own computers or measuring devices. Tried to sell me everything except what I asked for. So disappointing and extremely frustrating that I couldn't leave with a new pair of boots. I waited since April for a pair of boots that I was told would arrive shortly for months as well. Ive bought several pairs from this store in the past with no issues. I believe I've shown a tremendous amount of patience and politeness to all involved. Especially understanding the difficulty of supply chain issues. I think its time to see how competitors boots compare. Thanks for the headaches.
Employees were arrogant about an exchange the company guarantees if you don't find the ones you buy comfortable. They also only have two boots in a size 10 and don't evwn offer to order the ones you want. I'll be taking my business to the McHenry store moving forward
If you want high quality footwear, come to Red Wing. If you want good customer service ask for Edgar at this location. Excellent experience, great boots.
A very friendly woman helped me get some boots today. She made everything super easy and recommended products based off of my foot scan. Thank you!
Nice shoes but expensive. Was told we could exchange them by scanning the front sticker and giving them our name and address because they save that information in their system for that purpose. I bought the boots for my husband as a gift. Husband didn't like the high tops so tried to exchange them without a receipt. They said no, not without a Receipt. So not worth going back.
I had a great experience at the Redwing boot store. Great Salesperson Edgar . I have been buying Redwings for years . A few weeks ago i bought a. Pair and had problems with them , i called them up , no problem bring them back . Thank you !
Bought some boots here, had a great salesperson. Was bummed when my laces broke and I came in to get my free replacement laces. They had basic crappy laces and didn't have the nice waxed laces that came with the boots I thought I was going to get. Went and bought nice ones from Amazon instead.
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