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Reviews, get directions and information for Red Wing Shoes

Red Wing Shoes
"Red Wing Shoes carries a full line of work boots and shoes for all industries and work conditions in every season. Red Wing specializes in steel toe and safety toe work boots and shoes as well as slip resistant, insulated, waterproof and lightweight work safety shoes. Our stores also sell Red Wing Heritage, Irish Setter Hunting and Outdoor boots and Vasque Hiking Boots. Red Wing Stores offer the Ultimate Fit Experience that will personalize your footwear recommendation and insure you have the safest and best boots and shoes for your job. Our footwear experts will recommend foot beds, orthotics, socks and shoe care products to round out your fit experience. We also sell a full line of polishes, cleaners and boot care products."
Address: 3407 22nd Ave NW, Rochester (Minnesota) 55901
Phone: (507) 280-7901
State: MN
City: Rochester
Street Number: 3407 22nd Ave NW
Zip Code: 55901-0519
categories: footwear store


Opening Hours

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 09:00 - 17:00
Saturday: 10:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews
My husband and son were staying in Rochester from out of town for work. Both were in need of a new pair of work boots for different reasons. From the minute we walked in until the minute we walked out Benjamin was fully attentive to the needs for each of them. He was quick to answer questions, he never made us feel rushed to complete the sale even though we were there just before closing time. Both left with happy feet! Store was clean, organized, and accommodating.
Rude!!!!! Went in to look for some shoe only people in there. Asked if he could look up some shoes won’t even do that. I do NOT recommend this place!!!! Obviously they don’t want to help or sell any shoe! Don’t waste your time here.
Very friendly and the foot scan was cool. Orthotics insoles are the best I've had.
Excellent service with staff that know their boots and boot accessories.
Didn't have right size for my son they got on phone to another store should have by Tuesday they're always super helpful and knowledgeable
Update- It took a few months, but my husband finally loves the boots. After the inital shredding of his heels..it was over a month before he could put them on again and try to walk.He started out with just a few mins a day. He oiled and worked the heel with his hand to soften the leather...eventually they were stretched enough. They took way too long to break in several weeks! but he's finally happy with them. ** Guy sold us a pair of heritage mock toe and told us to buy a size smaller due to the leather stretching. Not only did my husband's heel get shredded within a half hour of wear, which took over 2 weeks to heel before he could even try the boots on again..the shoes are too small. His toes are going numb...and there are NO RETURNS on these $300 boots. Just beware. People love Red Wings. My husband wants to love them..but sadly his feet hate them. And now we're out $300.
I have bought several pairs of boots at the Red Wing Shoe store and have always been very pleased with the service and quality of the product. Until today, I just left the Red Wing Shoe store nd I have to say the salesperson was just plain condescending. I was looking for a pair of lightweight athletic style shoes with a safety toe. After he brought out a pair of very comfortable shoes I said I really wanted a safety toe. He brought out a heavy leather shoe that weighed more than the ones I have now. I picked up the shoe and said it's way to heavy. He said well that's all I have in your size with a safety toe. The other styles are very scarce, go try Rogan's shoe store maybe they have something. Then he started helping another customer. He made no mention of maybe trying to order a pair of shoes in my size of the style I was interested in or anything. He just reiterated I have nothing else in your size try somewhere else. His demeaner, body language and tone of voice just said get out of here so I can sell this other person some boots. I still love Red Wing Shoes and Boots. But I won't be going back to the Red Wing Shoe store in Rochester any time soon.
The boots were great yet defective, which happens from time to time no biggie. The staff was great with the exchange. I would have given them a 5-star rating for I thought of someone just spent nearly $200 on a pair of boots they would have expedited the delivery took a full week did not have my size in stock... Just an honest customer...
True quality and excellence are very rare these days, yet that is what you experience at this store. I work construction and every other brand I've tried has lasted no longer than 3 years. I just retired my first pair of Red Wings after 8 years. Safe to say it's the only brand I'll purchase from now on. Shout out to Paul, pretty incredible. He took one look at my feet, knew what size I was, identified my high arch, and handed me the most comfortable pair of shoes I've ever had. Turns out he has 20 years of experience. Don't want to forget about Tom he was excellent too! I pray these gentlemen still work here in a decade when I need another pair. It's like going to a gas station in the 50's. Full service. I hope the CEO of Red Wing reads this, don't change ANYTHING!
I bought a pair of Iron Rangers from this location and couldn’t be more pleased. Ethan was the rep I worked with. Had a wonderful experience from greeting to purchase.
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