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Reviews, get directions and information for Rent-A-Center

Rent-A-Center

Description

At the Ames Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! Rent-A-Center provides you with brand-name furniture, appliances, computers, smartphones, and electronics you need at a price you can easily afford.



"With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!"
Address: 222 Lincoln Way, Ames (Iowa) 50010
Phone: (515) 233-6080
State: IA
City: Ames
Street Number: 222 Lincoln Way
Zip Code: 50010
categories: rent to own store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 09:00 - 18:00

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Reviews
I absolutely looove this location. The manager Kaitlyn is so patient, and definitely has great customer service. I would recommend this location to everyone in the Ames area. I most DEFINITELY left there with a smile, and STILL enjoy doing business with them after months of service. Great job to the whole team.
was told one thing and something completely different was done. told by the racist lady on phone that it was the “useless overseas night crew, and she personally didn’t agree to anything” then laughed.
The new general manager is amazing. Professional, courteous and the delivery service was impeccable. I stopped shopping there due to the last manager but definitely won my service back.
Amazing atmosphere and a gentleman named mike is the kindest person ever. Great place give them a chance. They treat like like family and best experience ever.
Awesome prices and excellent service every person I delt with was very nice every the delivery guys were awesome and very helpful highly recomend going thru rent a center
Service was terrible i attempted to receive my couch twice the first time they never showed up and had me waiting until i called and asked what's going on just to tell me they short staffed and the delivery driver went home sick, but my delivery was scheduled days ahead of time. The second day I tried getting my furniture the guy delivered it and told me that I have to bring my own couch up 1 flight of stairs into my apartment because he couldn't do it by himself, I understand that but why is he delivering furniture alone is beyond me so, I canceled my whole order I completely wasted two days to get something I never got, everytime I call the guy seems irritated and sometimes he won't even answer my call... for my first time ordering rent a center it was a terrible experience never again.
1 Star for a few reasons, I dropped by a few days ago to see if a sectional love seatby Ashley I had found on Amazon would be available at my local Rent A Center. 5 stars because they don't do any credit checks which automatically means you will end up spending like 30% more than the actual item is worth if you pay it off. Ok, 1 star because I showed the manager the sectional love seat i wanted to get and he said he could get similar items but prolly not that specific 1. I asked him if he had a wish list I could put it on...I actually looked him in the eye and said "You can tell whoever you get your merch from that you have a guy me who will rent the love seat the same day its delivered". The manager still declined. I then saw a "Santa's Wish List" up on their wall, clear view and large in size...again I asked if I could put the love seat on that list and he declined again. I mean, I Really got the idea this manager just didn't want to help me at all or do Any extra work. He wouldn't even look up surrounding warehouses or make any calls to ask around. I was pretty disappointed in his entire attitude towards helping me. I forgot to mention that when I showed up....at 1-2pm on a Saturday, non holiday, the door was locked to which my gf and I stood outside and read the hours they were open which were clearly stated on the front door. He said he "must have turned the key the wrong way". You can believe that or not, whichever you choose. So, yeah...not impressed. I must have asked 4 times atleast to put my love seat on a wishlist because obviously I'd Really like to have it but Mr. No just wouldnt even budge. This was my Only experience at Ames, IA Rent A Center.... Update 11-13-20 I am currently on hold as I was instructed by the below response to call their number. Been on hold for 13minutes, now I have to go to work.
The mattress was paid for according to agreement. Delivery was delayed due to weather. Understandable-better safe than hurt. My back could wait 1 last weekend. RAC offers more percentage off future purchases for home as customer prives ability for keeping agreement. There's a credit "bailout" for rebuilding a poor score back to health
Very helpful u stuff was wonderful
Nice clean store, great service but as with all rent to own places you pay 500 times the actual cost. Its not this stores fault. If you have no problem doing it this way, cool Highly recconended
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