Reviews
Brian, the dude of dudes, provided spectacular service. We rented a 20 footer. Excellent truck.
Rented a hand truck for moving the staff was very helpful in recommending which type I should use. I had a pleasant experience and will return if needed.
I run a small company that needs the occasional truck rental and my driver decided to go with Rent-It for our last project and we were sad we did. First of all, we picked the truck up at 2:30pm yesterday and returned it at 10am this morning and we were charged for TWO FULL DAYS for less than 1 day of having the truck. Upon picking up the truck, we were required to do a walk around with one of their workers. He was very quick and pointed out everything they had seen and had me initial for those things and sign. I did so, trusting that since it was their truck, they knew everything that was wrong with it. When my driver returned Rent It called me and their representative Brian was very curt said he damaged the top cap of the truck and charged me $450 to replace it. I told him that we didn't do the damage and that my driver had absolutely no opportunity to damage it as there was NOTHING OVERHEAD ON HIS ROUTE OTHER THAN SKY. Regardless of this, he didn't listen or care and proceeded to tell me he was going to charge it anyways. I guess my mistake was not taking pictures of the truck since they don't bother to take some of their own. They would rather baselessly accuse and charge their customers. I very rarely write reviews but I felt I needed to so maybe someone will think twice before using Rent It for their truck needs. Terrible company, terrible customer service, negligent policies. Never again.
Brian is helpful and and areally good dude. Easy rentals. Have used them extensively.
Good price and fast service
got say nice & helpful at first but not much wiggle rome for any kind of problems that may arise , which almost always does when moving very large item. Which is totally understandable, there a buisnes and thats there livelihood. I guess it was just a bad day or three for us & the original $90.00 to $150.00 went real fast to almost 600$.not expecting it but as a local business its always nice when other local buisnesses pay it forward even just a little. so im not giving them a thumbs down or anything just something to think about I guess? but all in all they were good people & we'd use them againe.
Poor customer service!!!!!!!!!!!! Will not be a returning customer.
Quote for a 16' truck is triple what it is to rent from Uhaul or Penske. Might be worth it if it was unlimited mileage, which it is not. :
These guys are wonderful always have what I need with fair prices
Super high prices charged per mile, pretty good truck. Lift was nice.
