Republic Storage

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"Republic Storage has been serving Idaho’s storage needs in Boise, ID, and Caldwell, ID since 1988. We are a trusted, local storage company that is committed to offering secure, well-lit storage that features steel units and concrete floors. Our self-storage company offers the ideal solution for all of your personal storage needs. We even have RV and boat storage to house your items safely and securely in our onsite locations."

Address: 9044 W State St, Star (Idaho) 83669

Phone: (208) 286-0411

Website

State: ID

City: Star

Street Number: 9044 W State St

Zip Code: 83669-5208

categories: business service, boat service, storage facility

Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 18:00
Sunday: 12:00 - 17:00

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Reviews

I've been renting multiple units here for 7 years. Now that I go to move out of one unit they refuse to prorate the rent for the 2 extra days I need. "sorry nothing we can do about that you'll have to pay for the whole month". They have no problem prorating when you move in though, makes perfect sense right....

The owners are nice, facilities are well kept , however not at the fault to them, I was charged $100 for a month of storage, and wasn't  reimbursed when I had all my items moved out the last day of the month. I forgot to take off my autopay and was charged a full month after all my items were moved out. Upper management said there was nothing they could do and it was in the contract to let them know before I moved my items. Blatant cash grab to not just give me money back. I would understand if I left my items in there 2 weeks into the month, but the fact I wasn't refunded says it all about upper management.

I like the storage facilities offered here. The grounds are always clean and well-maintained.  They respect the the privacy of others and there is never loud, abusive, or vulgar language at the facility. Very family-friendly!!!!

Barb and Chris are superb managers, Conner does great job on their days off. Friendly, attentive and most helpful. I've been renting space there nearly 3 years. They are truly flexible.

Horrible. After a large snowstorm, the only snow that was removed was a small path down both sides of the aisles, leaving a huge snow pile down the middle and 3 foot tall by three foot wide piles of ice in front of each unit door that had slid off the roof.  We attempted to remove it ourselves but with two of us shoveling for over two hours we were only able to remove half of it.  It took two weeks for those piles to be removed so the doors could be accessed, only for the ice to be push into the middle of the aisle. We were trying to vacate our unit with time constraints due to our schedule; we told the employees that we did not want to pay the following month is we were unable to vacate due to the lack of snow removal we first attempted to vacate on the 13th. We were told even if we were unable to vacate due to their horrible service, we still had to pay the following month. We had a restored vintage truck in our unit that needed to be put on a trailer. After over two weeks of not being able to vacate our unit the ice from in front of our door was removed. The facility is done removing snow I believe, and yet the path to our unit was not large enough for our trailer to fit down. With hours of hard work, we were able to inch the truck out, turning it sharply to miss the huge snow pile in the middle and place it on a trailer.  We asked for a refund and the company was extremely uncooperative, said no and offered zero help. We were not given the owners name or number when we asked for it. This is by far the worst service I have ever encountered and this is the first negative review I have ever written.

Unfortunately we have hit a negative experience with Republic Storage with whom we’ve rented a storage unit from for at least 4 years. This last month the company charges us 3 times the typical monthly fee from our checking account. We have talked to the management about the issue and they claim it is a glitch that stems from a corporate change. We called corporate. They stated that they are working in the reimbursement. Now 7 business days later we are still waiting to get our money back that was beyond the monthly contracted amount. We stopped in to talk to Management; they stayed there was nothing they could do. They offered us a different unit for $5 more a month, but it was smaller. Does this make sense to anyone? Next up is the BBB. Here’s to hoping they make something right for us loyal customers.

The people that wrote the negative reviews need to think about how crazy this winter was! I'm sure every storage complex had the same issues! Did you talk to the management! i couldn't get into my storage unit due to the snow. I even had water in my unit because someone next to me threw snow up against my door. I spoke to the management, they dug out the snow for me and helped dry out my unit and gave me a month for free. Everyone has issues, it's how they deal with them that makes the person or the business.  Good luck to all Californians who are trying to integrate their way of thinking to the Boise area. The good always prevails! :

Super clean and well lit. The units are very clean and the doors lock solid

Moved in 8n may 2019 out oct 6 2019. They wont prorate move out month. Every month my bill was a mess and they would repet charge. Still waiting for 364. Credit. Sas far as units they are nice but management has lot to be desired. Do  not recommend, i went back to Stor It Self Storage, never had any problems with them.

Storage units are nice and new but management is lacking. We had to dig our way into our storage unit because it was completely blocked with snow.  We also came late Saturday night to put our RV back in storage only to find a truck parked in our spot.

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