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Residence Inn Houston I-10 West/Park Row

  1. Houston
  2. Cypress Bar

Reviews, get directions and information for Residence Inn Houston I-10 West/Park Row

Residence Inn Houston I-10 West/Park Row

Description

Residence Inn’s spacious suites are designed for longer stays with separate living and sleeping areas so you can work and relax. From fully equipped kitchens and grocery delivery to complimentary hot breakfast and free Wi-Fi, you'll have everything you need to thrive on the road.

Address: 1550 Barker Cypress Rd, Houston 77084
Phone: (281) 829-2600
State: TX
City: Houston
Street Number: 1550 Barker Cypress Rd
Zip Code: 77084
categories: hotel


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Reviews
Great location but and front desk staff is good. Rooms are weirdly furnished with flimsy wood furniture. Breakfast fine and typical for apartohotels. Hotel seems to be occupied by a lot of suss people always hanging around outside smoking. Also some of the occupants can be quite noisy. Despite being Platinum with Marriott, I could never get my requests for a high floor room away from elevators be fulfilled, not once in about 6 visits. I gave up.
Jasmine was great and definitely showed excellent customer service. She made sure she got me in the correct room that was right for me. Also answered any questions that I need it. Thank you for going above and beyond.Rooms: 5/5
Family had an emergency evacuation from our home due to power outage around the area and need a place to stay. Was told we could change the date of our original booking. The next day they charged me for a day that never happened and never changed the date. When ask why this wasn’t corrected after calling before hand to get the dated changed. The company was no help. Couldn’t even get a refund because of errors they made. Took our money and never got to book any new room for my family.
The GM is amazing her professionalism trickles down to her employees, always smiling and greeting you. She has the patience of Job! Keep up the great work, and continue to shine. She should get a raise if you knew the people she has dealt with, and she continues to always handle it professionallyRooms: 5/5
Rae at the front desk just helped me a lot during the canceling process of my reservation! She is so patient and friendly, really appreciate her help and looking forward to be backRooms: 5/5
Rae should be a corporate trainer for front desk operations for Marriott; really welcoming and great service.Rooms: 4/5
I have stayed at the residence inn at katy Mills and the residence inn in sugarland and by far this place has the nicest staff! There’s a lady at the front desk with dark hair and she is extremely kind. The biggest difference is the cafeteria staff! Olivia Villalobos created a pleasant atmosphere for breakfast, she was helpful and so friendly. The katy Mills location has ONE nice breakfast lady and the others are not friendly at all. I enjoyed the room here and we all slept really well, there were a few dog hairs in the bathroom but I don’t even care because the staff made all the difference. I’m going to attempt to stay at this location from now on.
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