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Reviews, get directions and information for Restaurant Equippers

Restaurant Equippers
Address: 27041 Greenfield Rd, Southfield 48076
Phone: (248) 415-0212
State: MI
City: Southfield
Street Number: 27041 Greenfield Rd
Zip Code: 48076
categories: wholesale & supply store, restaurant wholesaler


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Reviews
If you need any restaurant, equipment or supplies, I highly recommend going here. George is the most knowledgeable associate in there and is always there to help and assist you. We have been going there for six years and have always dealt with him and never disappointed.
Lisa was very very rude. Spent over $3,000 on an item to find out it was broken, get the run around, jump through hoops. Ridiculous customer service. I expect to see a blanket response “we take pride in our ? Years of service… reach out to our management so we can better understand”… I’m not interested. Treat you clients better, provide actual customer service and stand by the items you sell, retrain your staff. I’ve read this isn’t a isolated incident so actually address and fix the issues because THOUSANDS are spent with little in return.
Very rude . I will never return back, my money is good somewhere else with a better customer service.
The two associates, off the main entrance were very rude and discourteous when I stopped by this evening. Good customer service was not even an after thought. Thanks.
If I lived close by I would be broke because of all of the cool kitchen items this place has. Before you go to Williams Sonoma come here.
If you haven't been, go. Even if you're not a restaurant owner. Fantastic selection of kitchen items and supplies.
I come in there a few times a year getting stuff for my store. The staff are always helpful and wonderful. Even went so far to pull up a video to show me how to install/ fix equipment. Really love this place!!!
This is were the pros shop for their restaurant prep equipment but everyone is allowed to shop here. Sometimes they have specials that are fun to catch.
I'll be honest until today did I ever have a problem with this store until today. Not only was the woman who helped us probably the worst customer service rep to have for your business on Friday 03/12 at 4pm who consider herself a minion who takes answers from the "top"...needless to say...we purchased equipment from here back in July it is now March, between our old business and new business we have spent 6 figures in this store. 1st time ever have we tried to return 3 items totally $4,700...the unloaded our van to come say because the manufacturer warranty expires in 4 months were unable to return the items. Then comes back to say we will buy them back from you at 40% cost....a total of $1,900.00 off what the original amount would owe. Mind you here we are ready to spent another $25,000.00 today and their store is empty no customers. We ended up taking our 3 items back and leaving our carts full of stuff and walking out. How disappointing was this...also with Amazon being so strong with delivery and inventory it's crazy for a local business to differ customers during Corona--virus days. On top of it upon delivery one of the heated cases was missing a pane of glass...with the whole reason being we couldn't return the items that mind u were still on skids because of the weight brand new never used not even plugged in...we were then told they couldn't pull a pane of glass because it would take from another display costing their company money that we could go to a website and purchase the section of glass. What a mind blowing situation. They let us leave angry with our $5,000 items for them to lose $25,000 in all the new stuff we needed.
Came here looking for a tiny broom and flip dustpan. Found it. Such a convenient thing as well as the swish 360 dust and dry mop. It's just like a Swifter but so much better. I discovered this gem of an item while chatting with the housekeeping lady in the hospital. She tipped me off where to go and there you are. This is really for restaurants to pick up their big service items but little girls can get great things too. I highly recommend this spot. Another hidden gem for you. Oh, they have a website, too, but you'd miss out on the friendly staff that way.
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