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Rich's Northwest Mobility

  1. Woodinville
  2. Woodinville Car Rental

Reviews, get directions and information for Rich's Northwest Mobility

Rich's Northwest Mobility
"Absolute Mobility Center is the premier mobility dealer in the Pacific Northwest. We specialize in wheelchair-accessible vehicles, and customized driving adaptations. As a BraunAbility dealer, we exclusively feature their innovative van conversions and uphold their unparalleled standard of service to all of our customers. From humble beginnings over 25 years ago, Eddie and Amanda Riveira have grown the company into an industry-leading dealership. Today, we now feature two locations in Woodinville and Tacoma to serve our customers' needs. Both award-winning locations offer beautiful, indoor-showrooms to feature all of our products in a comfortable, heated environment."
Address: 21704 87th Ave SE, Woodinville 98072
Phone: (425) 481-6546
State: WA
City: Woodinville
Street Number: 21704 87th Ave SE
Zip Code: 98072
categories: medical & health


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Reviews
We purchased a new Honda odyssey wheelchair van. The process was a little clunky but ok. We needed a power inverter installed. They said it would take a few days to get it done. After 4 days they said the part was on back order. So we picked up the van without the inverter. They said they would call in the next couple of days to schedule the install. After waiting almost two weeks I contacted them and asked about it. Miraculously the part had just come in that day. I made an appointment for their first appointment of the morning They said it would take 2 hours. I made nursing arrangements for our daughter with some wiggle room for just in case…. It wasn’t enough. I took over 4 hours. I wasn’t the only one waiting either. They did offer for me to take a rental van for the hour and a half drive home but since we didn’t have nursing again until the following week they said I couldn’t take the van after all. Brian the service person - didn’t seem to care and actually seemed annoyed that I was frustrated with it taking so much extra time even though I told him about the nursing situation. So overall it’s just ok. But for how much we paid and how flexible we were with scheduling the installation of the power inverter so our daughter could actually use the van I expected better. It leaves me worried about what type of service we’ll get if anything else happens. I will be looking to see if there is anywhere else to get service. I would hesitate to buy from here because of this.
I would have given them 4 stars however I was reminded today that they are still vehicle sales people. Went in to drop our van off for a promised repair and noticed 500$ off coupons on the counter, when I inquired as to why we didn't get 500 off I was told I must not have grabbed one. We were never at the counter and I believe they should have handed us one. We put 15,000 down so would have been nice for them to say " here is a coupon for 500" every bit help when you are buying an almost 70000 vehicle but nope gotta get every dollar. Other than that aspect I am very pleased with the dealership and our purchase
Went in to get new brackets for my spin knob, due to purchasing a new vehicle. My old brackets were to small Steering wheel is fatter in new car. In the end I have a new spin knob. Everybody was exceptionally professional and helpful. The main office person and the owner were both very personable and inquired as to my needs. They were also very attentive to the needs of my service dog, Christopher. As a Desert Storm, Afghanistan, Iraq Freedom Veteran, they were very conscientious of my needs. They are very friendly and open to helping any way they can. I highly recommend their services and the personnel that work there. The owner is fabulous also!
Great place to purchase a special needs van and or service. Staff are very professional and honest. They take care of their customers. J. Knighten
Friendly knowledgeable service. Great selection on site. They make every step enjoyable and easy from trade in to purchase and maintenance.
Excellent service! They owners really care about those with limited mobility and are flexible to meet any need. I highly recommend this family owned anf run business.
My client just picked up his $83,000 van this afternoon and it's amazing. Thanks so much BraunAbility!
The kindest people ever! They truly care. I will most definitely purchase our next wheelchair van from them again and again! Great place!
We have been enjoyed our mobility van and the services provided. The service technician has gone above and beyond our expectations on resolving our questions and issues on the van.
This place rocks I've never seen a business that goes so far out of their way to make such a strong difference in their customers lives. I wish all businesses had their compassion for people living with disabilities.
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