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Ridgewood Savings Bank

  1. Hollis
  2. Hollis Bank

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Ridgewood Savings Bank
"Founded in 1921, Ridgewood Savings Bank continues to serve the community as a strong and stable mutual savings bank with over $6.5 billion in assets and 36 branches located throughout the New York metropolitan area. It has ranked as one of the top two banks on the prestigious Forbes America’s ‘Best-in-State Banks’ list in New York State for three consecutive years. Additionally, Bankrate—long regarded as a trusted name in personal finance—named Ridgewood in 2022 and 2023 as a “Top Regional Bank.” Since inception, Ridgewood Savings Bank has remained true to its community bank roots and mission to provide its customers the best possible service and banking experience."
Address: 20511 Hillside Ave, Hollis, New York 11423
Phone: (718) 776-9100
State: NY
City: Hollis
Street Number: 20511 Hillside Ave
Zip Code: 11423
categories: commercial bank


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Reviews
I came here to ask about safe deposit box, Patrice was so kind and nice to help me with it, I have become fan of this branch with service I received. Thanks a million.
Lois is an incredibly hardworking, punctual and knowledgeable worker.
This place has terrible customer service. They do not value their customers and treat them terribly. I would rather go to any other back, than go to this one.
I have been dealing with Ridgewood for over 20 years now, never had a problem with them. The tellers are all very courteous, always smiling. Some of them go above and beyond to help, like Ms. Edith from the Hillside Ave Qns branch, thank you! I don't know your last name. Some of them who know me for years going there, talk to me as if Iwe were friends. Never an issue. Ange D-M.
I'm unsure whether I was racially profiled or whether these tellers are unaware that bank counter checks typically do not include a check number. The teller conferred with two bankers behind the counter then presented my check to two more bankers outside the window for verification a total of 4 people. The check was for $7,000. Would they have been as worried if I had been of a different race with the same amount or another race with a smaller amount? Why do I have to stand there and wonder why my check is bouncing around the bank? I had to walk to the back of the bank and ask if there was a problem after leaving the counter. I'm familiar with the basics of authentication, but this went above and beyond. Keep in mind!!! I was depositing a check from my newly opened business account. Not a stranger; this is my account. & If you're wondering, yes, I did tell them it was a new account and that the check was one of two that I got from my Capital One banker. I'm considering closing this account because I'm incredibly dissatisfied. If I had never walked to the back of the store, no one would have apologized for the delay. Instead, I had to prove myself by logging into my CapitalOne Mobile app and demonstrating that these are my funds and my account number matches the number on the check. Not only that, but I go to the CapitalOne website and where one would order a check to show them that this is the "executive check," which matches the check I'm depositing in the bank today. They did not manage the situation professionally from the beginning and lacked basic banking knowledge. I strolled into Ridgewood as a young black woman, glad to be able to deposit a check for that amount into my savings account, but I went out feeling alienated, but I kept my cool despite their ignorance.
Two tellers, we were the only ones in line and no one was in any hurry to provide any assistance. I mom walked up to the cashier and she just said she was not open. That was it. No explanation, no apology.
Never had a problem with them. They have been very helpful and professional with me.
They have good customer service here me and my grandfather been dealing with this Bank for many years.
Horrible!! What else can I say?
Staff always helpful. Convenient.
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