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Reviews, get directions and information for Rite Aid

Rite Aid
"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."
Address: 557 North Cedar Street, Imlay City 48444
Phone: (810) 724-0576
State: MI
City: Imlay City
Street Number: 557 North Cedar Street
Zip Code: 48444
categories: medical equipment supplier, beauty, cosmetic & personal care, pharmacy / drugstore


Opening Hours

Monday: 08:00 - 22:00
Tuesday: 08:00 - 22:00
Wednesday: 08:00 - 22:00
Thursday: 08:00 - 22:00
Friday: 08:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 08:00 - 22:00


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Reviews
So incredibly irritated!!! I did an online visit on Sunday with goodRx to get a prescription refilled. I called Rite Aid on Monday at in the afternoon to see if they got it/when it would be ready. No answer. Called again on Tuesday. Same result. Then I stopped at the drive thu and waited for half an hour. Pulled up to lane 2 only to be told that that lane is for drop off only and that I would have to wait in the line again. I judt left. Walked in on Wednesday only to be told that my prescription was "on order" and they would not have it until Thursday. This is absolutely ridiculous!!!!!!!!
The pharmacy staff at this store is friendly, patient and very helpful. They answered my questions and helped me get the best price for my prescription.
I called in a refill then go to pick it up they say 2 days early can't do it so go back up 2 days later they say I don't have a refill call my doctor go home get the bottle that says 1 refill left now standing in line to show them they are wrong so 3 trips up there still done have a script you can't just stop taking after 2.5 years just before holidays and hour of standing is great from al me
Disgusting. Does anyone ever clean here? I'd rather go outside if I have to use the restroom here again. It's a public bathroom and should be cleaned on a daily basis yet looks like it hasn't been touched in months.
Some of the staff is unkind and unprofessional. They're constantly short staffed and out of common prescriptions often. It always takes forever to get prescriptions. They dont bill prescriptions properly through insurance...Do not recommend this pharmacy at all. Only good things are that it has a drive thru and is a convenient location.
My husband and I got in line on a Saturday night 10 minutes before closing. There was 1 car infront of us at the window. They pulled away and we pulled up to the window at 6. The man at the counter, asked us if we were picking up or dropping off a script. We said picking up. He then informed us that the register was just closed and that we could pick up in the morning. The people working the pharmacy the last few months have been so rude. Why would you close a register before your closing time? Did they not notice us sitting there for ten minutes? I'll be moving my scripts and taking my business elsewhere. It's not like I live right in town.
I went to pick up a prescription here because Almont rite aid didn't have it, they called it in .. I was givin a totally wrong percription not even close .I asked who filled it they said she was gone ...Well you think the pharmacist would of cked it ? He had to call Almont rite aid back to see what it was I needed again ! Come on .. He laughed though was funny ..Not .. will never get percriptions there again WOW!!.The girl was very friendly who waited on me only good thing about it .
DO NOT GET YOUR COVID TEST HERE. THEY GIVE MISLEADING INFORMATION. I had a test test done on a Wednesday and Quest didn't receive it until Friday. I won't have results until SUNDAY. GO TO AN URGENT CARE. Rite aid staff either lied or gave misleading information at time of collection. When I called 24 hrs later...they said it wasn't their problem. Call Quest. Truth was they had not sent the test yet. Utter rubbish.
This pharmacy sucks! They tell you when your script will be ready. You go to pick it up and its been an hour after the time they told you, and its still not ready. Long waits in drive thru. The staff has no idea about anything regarding insurance. Never friendly. A very poor excuse for a pharmacy. Maybe bad management.
Can't fill a script in 4 hrs let alone call and let us know the dropped the ball Go anywhere but here
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