Rite Aid - North Conway

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"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."

Address: 1623 White Mountain Highway, North Conway 03860

Phone: (603) 356-5512

Website

State: NH

City: North Conway

Street Number: 1623 White Mountain Highway

Zip Code: 03860

categories: gift shop, beauty, cosmetic & personal care, pharmacy / drugstore

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Reviews

Possibly the most painless flu shot I’ve ever received.

I was to but all that I needed .

I switched to this pharmacy from the same store just another town due to a move. I have had so many mishaps with having my family's prescriptions filled. The knowledge of having prescriptions ready in a timely manner when they are supposed to be filled is just not a priority at this store. Their customer service is absolutely terrible and the weights just to get a prescription picked up from the drive-thru is uncanny. This pharmacy needs to be managed better because it could be so much more.

This is probably the most poorly managed pharmacy I have ever used. I moved my medication here and then they claim it was Walgreens fault for not releasing the medication. Every time I come to pick up a medication that the app said is ready, it isn’t ready and I have to wait on it to be filled hours later from when it said it was filled. Then my doctor called a prescription in directly to the pharmacy in the morning, 8 hours later I go pick it up, and it is still not ready. I am currently writing this review as they fill it, telling me it will take about an hour, after it’s been called in 8 hours ago. I also called on my way here to see if it was ready, I was on hold for 15 minutes and they still did not answer my call by the time I pulled up to the window. I will never use this location again. Do yourself a favor and avoid the pain and stress, go to CVS or Walgreens.

The pharmacy never answers their phone to verify if a prescription is ready. They do not auto fill automatically anymore, you have to go to the store to ask for a refill. Definitely terrible service. I will be changing pharmacy location.

Worst pharmacy I’ve ever been to. The staff is friendly enough but I will call in a refill and it just sits there for days, when I go to pick it up they say “we have your prescription, we just have to get it together for you”. The wait is forever. I’ve had new medications take a week to fill, and nothing out of the ordinary. I would go elsewhere

I’m about to start going elsewhere… the pharmacy staff is getting more and more incompetent. I went to pick up an RX for my son. First, they heard his DOB wrong… okay, easy mistake. Then, they came back and told me that the RX wasn’t ready. I came to pick it up about 5 hours after the doctor’s office called it in. THEN, they come back and tell me that they don’t have the medication, and needed to call another store. Finally, they tell me that “Rochester will fill it… give it about 45 mins.” Mind you, this entire time, I’m sitting in the drive thru holding up the line. Not to mention, I just CAME from Rochester. Why couldn’t they have just called me earlier in the day to tell me that they didn’t have it? Terrible customer service.

Horrible service two pharmacists behind the counter did not acknowledge me saw me and continued to look down never saying a word for at least 15 minutes. Most unprofessional pharmacy I have ever visited, never will go back.

Do not use the pharmacy you can’t get through to them on their phone their drive-through is constantly backed up they never have my prescriptions ready every time I call there’s constantly a mistake I’m just really tired of it

Absolutely horrible. Never answer the phone. If they do they hang up on you. Update:1//14/21 It's even worse. The pharmacy staff all need replaced. They are absolutely not mannered enough to be able to work in the public especially regarding people's health. I don't think their brains are intelligent enough to actually comprehend how important people's medications are. Especially with the fact of how they speak to human beings and have set their call settings so mo one can get  through.

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