Rite Aid - Roseburg

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"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."

Address: 444 Stephens Street SE, Roseburg 97470

Phone: +15416724896

Website

State: OR

City: Roseburg

Street Number: 444 Stephens Street SE

Zip Code: 97470

categories: gift shop, beauty, cosmetic & personal care, convenience store, medical equipment manufacturer, medical equipment supplier, pharmacy / drugstore

Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 08:00 - 21:00
Sunday: 09:00 - 19:00

Reviews

Your pharmacy drive-through is so extremely slow and has always been this way! Why does it take so long just to give somebody their prescription? Been here for 1 hour!

I have never been to a pharmacy that the drive through is so slow. I was in the drive through for an hour with 2 cars in front of me. If there is something wrong with a script, just have the customers come inside. Also the prescriptions called in by the Dr's should be filled same day and ready. It shouldn't take 2 days. Also replenish your stock so it won't have to be ordered. All my meds I have had to wait because it needs to be ordered. I miss my CVS back in Florida. They never have these problems and open 24 hrs.

Avoid if at all possible. Just getting an rx filled is two weeks of mess and then an hour in line IF they even bother filling when they say they will.

The Rite Aid in Garden Valley needs better managers, so that there is someone answering the phones and online prescriptions and communication with doctor's offices, someone to work the drive-up window and someone to work the inside front counter. Statistically, they know the pharmacy flow for prescription pick-up from regular customers and adjust the work flow employees working to meet the needs of customers.  Rite Aid makes a lot of money from their Pharmacy products.  The Rite Aid store became successful due to supply and demands of customers needing their prescriptions filled.  The customer service is no longer what it use to be. I apologize if my post offends anyone.  That's not my purpose. My purpose is perhaps offering suggestions to make going to your Rite Aid Pharmacy better for customers and employees.

The wait time was outrageous, several hours after the prescriptions were supposed to be ready.  They verified the time of pickup and then when they were unable to get the prescription done on time they blamed their poor service on lack of staff.  Go anywhere else if you can.  They don't even deserve a one star review but I couldn't post without picking at least one.

My medication is never ready on the day it's supposed to be. Always the next day late in the afternoon when I don't have anyone to go to the pharmacy for me.. I'm constantly out of my medication as a result, even after calling in my script days before. Drive up has been incredibly rude to my care provide. Terrible service with no explanation, would not recommend fopharmacy service.

I have been waiting on meds to be refilled since Friday of last week. When I called on Monday they said I had no refills left and they the needed to request the scrip from my doctor.  My doctors office was on it right away and sent it over on Monday. It is now Wednesday I still do not have my medication and am going through side effects from abruptly stopping my medication.  Now when I call it just rings and no one answers. They are playing with my life I will be transferring to a new pharmacy this one is dangerous to go to with little care for their clients well-being.

Horrible experience. Brought a friend to get prescriptions, gave us excuses after excuses, wrong script, no Ohp number, expired medicine, can't refill. Go anywhere else!

We, as private individuals, should rise up against retail and other industries that collect personal, private information that could be used for identity theft.  Rite Aid is now scanning your government issued identification, which contains your name, birthdate, address and license number when purchasing adult beverages!  This is personally identifiable information!  It is subject to hacking, just as other companies have had done to them.  Are you wanting to take that risk?  Let Rite Aid know your feelings on the matter.

Pharmacy was acceptable but the pricing of regular store items are double and triple of most other stores.  $5.55 for a small bag of chips, $2.59 for a soda or a candy bar.  Brick and mortar are going away and it's because the cannot keep up with bigger stores or online and Rite Aid is going to be one of the first to fall.  Just blatant over charging and overt price gouging.

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Roseburg pharmacy

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