Rivard Companies

Every time we've used Rivard, it has been a great experience. The staff are super nice and accommodating, they're friendly and down to earth, and you can tell that the work place environment is supportive to its employees. Every single person we've encountered here has a smile on their face and are willing to help or answer any questions. Thank you, Rivard, for always providing a pleasant experience!

Great place. Everyone I have had the pleasure of working with here is great. I go here for all my mulch, gravel, and hardscape supplies.

Again the company is late on making delivery of their product. The other day they were 2 hours late to deliver mulch and again today they will be over two hours late. I have two high school students to help move crushed concrete due to my limited physical condition. The students have part time jobs and as a service to me they come early to help out and now they will have limited time to assist me. This will be the last time I use central wood products for my landscape work. I will end up moving the crushed concrete myself and for two days or more I will feel the pain in my hip and lower back. Thank you central wood products for your lack of concern for your customer!!! Update on my review from yesterday. We all make mistakes or errors in our daily lives. We are judged on our mistake/error yet, we are judged more on how we respond and correct our mistakes. Central Wood products went above and beyond expectations today on providing and delivery of class 5 crush concrete. They called early enough so I could contact one of our neighbor kid to help me move over three yards of crushed concrete. The driver did a great job on spreading my neighbors delivery of crush concrete making it much more easier for him to spread 13 yards of product with his ATV and plow. With today’s customer service , I will continue to use Central Wood Products in the future. Thank you.

Great experience. Mike was super friendly working the front desk, he helped load the mulch and picking out the best product for my playground. Good products and good pricing! Would recommend this place to anyone!

The only place I will get mulch now, great pricing, great quality, slick as heck. I drove up with the trailer, parked out front, went inside, told them what I wanted, paid for it, they radioed out to the operator what my vehicle was and what I was getting, I drove around, waited my turn and he loaded it up like a pro and honked twice when I was all set and I left. Easy on and off from the highway and great circulation on the property for driving with a trailer. Thanks Rivard!

I regret ordering sand from this company during a pool install. I was planning on renting a dump trailer to place the sand on site in the backyard, but was sold by their customer service that they would deliver to the location. When I called back to place the order I again confirmed that they could deliver to the back yard, over grass, and down a slope and was again assured that it was no problem. I paid their delivery fee, planning to save myself time, but when the load arrived, the driver who was very friendly said he couldn't drive to the back and had to dump in the driveway. I called the company to complain about their failure to deliver as promised, only to be told by their "manager?" that they only deliver to the driveway and that none of his people would have said otherwise. He went so far as to say "I don't know what company you called but we wouldn't say that" um...your's, thats how I received a delivery. Now our project is pushed back either a full day to move all of it by hand, or half day with doubled costs to rent equipment to move it. Had their sales person been honest in the first place I would have gladly picked it up with a dump trailer for a similar cost to delivery as I had initially planned. The "manager's" answer was a flippant "well I guess we screwed that up, Dave" with no consideration given to help solve the problem, not even an offer to refund the delivery fee for failing to follow through on their commitment. No concern for the customer after they have been paid. Three stars because the driver was nice, and at least they delivered the product I requested. I guess "if it sounds too good to be true..." should have been my warning. **Update** - I decided to stop in when researching ideas for another project. I was impressed by the interaction with staff. Maybe they are working on their customer service. I may consider them again in the future, maybe.

They have a side business selling "bar games" which we saw at the Minneapolis RV show in Feb. We bought an A-holes game for the camper like a vertical cornholes, but we have young kids and didn't like the name. They have a kid-friendly version called Donkey Bags that was perfect! Mike was super helpful showing us the various backgrounds, and he even sold us a brace for the trailer hitch. Tons of fun. Absolutely recommend!

Great customer service . The quality of the raised beds are wonderful ! I got one for my boyfriends mom years back and it’s still being used tor veggies and herbs . My mom has one and it’s used as a beautiful fairy garden . Now I need to get one for myself !

Great experience. Super friendly guy working the front desk, convenient/safe loading, good products and good pricing! Don’t hesitate to shop here!

We ordered a shed for our backyard and had a GREAT experience! The guys who helped us were knowledgeable and willing to work with us to get just what we wanted!!! Thank you!!!