River City Bicycles

Went in to buy my young son a bike. Great bike on sale at a great price. Stefan was amazing and helped us get a bike that was the right size with plenty of room to grow into. He was great with both my son and my daughter making sure they had a good experience even though my son was the only one getting the bike that day. My son got a test ride upstairs with Stefan’s help. Definitely will go back when it’s time to upgrade my daughters bike. Thank you Stefan!

Ordered a new brake caliper from RCB - had to call to verify it was the exact part I needed. Staff were helpful verifying the part, actually looking to make the part was in stock something that has been lacking in my hometown lately, and that it would fit perfectly. the product was shipped right away and arrived quickly. very impressed and now have another bike shop to look at when parts are needed.

I love this shop. We wanted to buy a Cervelo Caledonia 5 and Tarmac SL7 and were looking for a shop that retails both brands. We live in Redmond, WA but our research indicated they will be the best option. It was almost a 7-8 month process to decide and source all the parts and they were really patient and helpful throughout the process. Although we could not source the tarmac frame through them due to us needing 44cm frame and no availability from specialized, they happily built up the bike for us. We spent significant amount of money on these bikes and I couldn’t have chosen better.

Outstanding service, price, timeliness, and communication. I worked with Brandon. He was very busy juggling a few needy cyclists at once when I showed up, but somehow managed to remember our phone call and my specific needs. Brandon steered me towards more economical solutions than what I came in with, and made a few reasonable suggestions for preventative maintenance. Having called around to all the other shops in town, I was shocked by how quicker and more informative RCB was. They also got the work done way faster and on the schedule they told me initially. Work was half what the other stores quoted. They've earned my business, and I'll steer all my cyclist friends here too! Thank you Brandon :-

Exceptional customer service and I truly mean it! I started an online inquiry about getting into bike racing and looking for bikes to do just that. Ryan got into contact with me and through a thorough 2 weeks of perusing through Specialized's line of bikes, a couple in-person visits and test rides, and at least 50 e-mail exchanges, we finally decided on an Aethos Comp road bike. Ryan had very good knowledge and was able to answer all the questions I had. When Ryan was busy helping other customers, I got into touch with Mark who also was exceptionally knowledgeable. Both of them were super excited to talk about bikes and all the nuances that come with road racing. Kudos to the rest of the friendly staff as well. You can tell it's a very welcoming environment and everyone is eager and wanting to help. Wanted to give thanks also to the service team who helped install my new wheels on my bike in ~2 hours despite being super busy and installed a matching cassette onto my Wahoo trainer. On the day I picked up my bike, Ryan was there to help me with shoe selection, installed my Wahoo Bolt computer, crank power meter, and got all the sensors hooked up, and fine tuned the pedals and the shoe cleats so that I was able to clip in easily given it was my first time with clipless pedals. He and another gentleman helped load my bike and all of my accessories into the car at the end of the day. I felt that I was helped every step of the way and I am grateful to have shopped here. Definitely will come back to expand my bike collection in the future!!

Such a great store for anyone who loves bikes. Needed some gravel shoes - even as a 30 year road toad, this is alien to me. Wendy was patient with questions, attentive and once I found the shoe that fit perfectly accommodated request for another color with grace. Fabulous service

I stopped by today for repair costs on my bike and it turned out to be a very simple repair. The staff were very welcoming and answered all of my questions on how to maintain my bike. I walked out feeling excited to get back riding and having more confidence in how to repair my bike myself. Thank you so much!

Decent place, a bit pricey and it can be hard to get someone to help you. If you can get someone though, they seem knowledgeable, but personalities seem split between brusk and kind/patient. Bikes and components they sell Are good quality.

I bought my bike and some other stuff here and I continue to go back for the limited adjustments. Always a great experience. Very consistently good. The mechanic area really knows what they're doing.

I picked up a bike from specialized today. I had it shipped there after buying it from the website. They built it for me. everyone was extremely helpful and knowledgeable. The gentleman who helped me, I think his name was Stefan, was extremely helpful. He explained to me several items on how to up keep my bike because this is my first mountain bike. He helped me set the pressure for my shocks and so much more. I would 10/10 recommend going here for your bike needs. Thank you very much!