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Reviews, get directions and information for River Place Behavioral Health

River Place Behavioral Health
"At River Place Behavioral Health Hospital, our primary focus remains the health and safety of our patients, our staff, and the community we serve. In the midst of ongoing uncertainty, our center continues to provide clinically esteemed behavioral healthcare, and our staff is here to answer any questions you may have. We are closely following all updates from the CDC and implementing all heightened measures to ensure that we maintain our ability to uphold the highest safety standards while delivering optimal care for each person who seeks treatment with us."
Address: 500 Rue de Sante, LaPlace (Louisiane) 70068
Phone: 09854445100
State: LA
City: Laplace
Street Number: 500 Rue de Sante
Zip Code: 70068
categories: hospital



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Reviews
A family member of mine was admitted here and for the past week I’ve been trying to locate where they sent them once they were release. My family members is a diabetic and also diagnosed schizophrenic. Mary Gibson and another man name Mr. Rick are his social workers at this facility and refuse to do their jobs and help the people and family members in need. They refuse to give me basic info or a decency of a call back to inform me that my family member is safe. It’s always an excuse such as “ he’s doing rounds right now” , “ he’s in group right now” , “he’s not in the office right now”. It’s absolutely disgusting & unethical to have people in these work environments who have no empathy, compassion, or bed side manners to care properly for mental health patients. I pray God heals all families who are going through the same situation with this horrific so called of a mental hospital & handle those who mistreat their positions & jobs accordingly.
By far the worst place to be admitted to for mental problems. These people didn’t care if we were fed or safe. From the staff being overly aggressive and disrespectful to patients not getting basic essentials. Beds was full of ants that bite you up. Techs were borderline psychotic too and needed to be helped just like the patients. Drs couldn’t even tell you a treatment plan just that they put you on medication. Went there for group and they didn’t let me leave. And I can’t begin to fathom why a nurse practitioner was able to make that assessment or why a coroner 2nd his hold without even trying to understand the patient themselves with no diagnosis. This place ought to be shut down because it’s definitely doing more damage then good.
Came here when I was at my lowest. I hated the whole experience. I mostly sat in the tv room most days out of boredom. The staff barley talks to us. Theres no social worker or counselor available 24/7 if needed. These ppl dont care about you they care about your wallet. All you are to then is a paycheck
was admitted while pregnant and put in the 4000 unit with an aggressive roommate. was refused a shower or any nausea medication and slept on a towel because i didnt have a pillow. nurses kept yelling at me to go to my room and wouldnt even give me a cup of water. went in weighing at 220 and left at 214… WHILE pregnant. my family had my patient code and had to call 22 times in one day to get any updates on my condition. i also have gastroparesis and wasnt given any food alternatives until my last day there. once i was moved to the 2000 unit i was finally given medicine for nausea, however i had a roommate who was up screaming all night. i was dehydrated, hungry, lethargic, tired and pregnant.
My schizophrenic family member was committed to this facility for delusional behavior, non compliance with meds after coming off of his monthly injections. Due to HIIPA I was understandably unable to be included in his care because he refused. After spending 8 days he was released without any psych meds other than a sleeping pill. He was also instructed to follow up with his outpatient psychiatrist on a specific date. When we reached out to the dr, she said she was unaware of this appt, she doesnt even work on Fridays. So this facility gave him a false follow up appt & no type of follow up plan for meds or treatment. Not sure what they accomplished, do not waste your time with this place. Sad what our mental health system has come to. Shame on you Dr Vergera. If he did receive an injection during his stay is was not listed on his discharge summary for appropriate follow up.
One of the worst experiences I’ve ever had in my life. I’m still in therapy recovering from the trauma. I went in with hope because the hospital said it was a new great facility. Little to no therapy sessions or time outside despite a schedule being posted with many activities. I never saw the doctor, only two NPs who disagreed on treatment. No one seemed to care about us or listened. It took days to get my clothes and even my birth control pills. To which then the therapist blamed my crying and emotions on that… despicable. One nurse even refused to take us outside when we basically begged. I felt like I was in prison and cried daily. One nurse took pity on me and someone my age and brought us a deck of cards. We played for three days straight until we were released. This was my first time in inpatient and now I know why people don’t seek help. This alone doesn’t even articulate the hell me and others experienced there.
Do NOT let your loved ones go here, AVOID THIS PLACE IF YOU ARE MENTALLY ILL AND DISABLED. this place is incredibly unorganized and the staff was disrespectful and out right mean, their behaviors were beyond disrespectful and rude. being belittled and disrespected while being in a crisis is recipe for disaster. Jacky the therapist i believe that is her name did not care to help or console anyone and she even ridiculed an autistic kids handwriting? who does that? She just sat and made snide remarks while “observing” people. Everyone treats the patients like burdens and just sits on their phones and treats it like a hang out and then get upset when MENTALLY ILL OR DISABLED PEOPLE need help. my doctor was amazing and i met one kind worker here. ONE. my heart hurts for anyone who needed help and ended up at this place, EVERYONE HERE lacked empathy or cares to give, the only counseling i got was from other patients, wish they got paid instead. food was incredible though and the people in the cafeteria were the only exception.
This was the worst experience I have ever had Not only wasI physically attacked with 5 staff members standing in the immediate area I was detoxing I'm throwing up everywhere denied medication for that had diarrhea and was denied meds for that because they wanted to see it. When I tried to show them they completely refused. As I was throwing up a staff member handed me a trash can full of bugs I didn't realize I had my face in a can of ants my skin is still crawling. They allow the patients to scream and holler very belligerent language and punching walls. I Upon discharge I was told that I was referred to Odyssey house only to find out they never sent any referral paperwork from them they didn't even know I was coming so now I have to wait on a list while I'm still detoxing it feels as though trying to get help from those people will never happen. Completely awful experience.
Everyone here was so nice and caring, especially the staff Update: Oct 8, 2022 I went in to riverside again. This review was posted either in my stay in May, or my stay in June. Either way: something went wrong. I was admitted Sept 30th, and this was the worst time I've ever had at riverside. I simply don't know what happened. Firstly, the patients are the nicest people in the daytime. The day staff 9/10 was rude, standoffish, and downright mean sometimes. I'm trying not to call a staff member out- but that lady is as rude as the day is long. Now, the main problem. There is NO communication between doctors, staff, or anyone professionally between patients. I cried everyday at that place. Only one of those times was unrelated. First time, I was triggered by a patient who was screaming. Second and third time was, luckily, unrelated. Fourth time, was because of the absolute lack of communication. I had been told I would have my family session that day, and I would be discharged the next day. The family session didn't happen. Was NOT told why, was NOT told it wasn't happening. So, I thought the next day that I'd be discharged with my family session. Was let celebrate with a friend who was leaving that day. Group time: only THEN was I corrected. I was shattered. I sobbed violently. I was then told by a doctor that they couldn't release me that day because they hadnt set up the appointments and all of the necessary discharge stuff 24 hours in advance. AT THE VERY END OF THE DAY. It hurt so much. I also found out that my therapy plans had been switched without MY input. This place let me down tremendously. I am disappointed in the staff, the communication, and the direction this facility has taken. I genuinely hope that kids send to this place recieve the help they deserve.
Do not let your loved ones go here. This place is a disgrace. Not one doctor examined my daughter while she was there. I was told he was on vacation. NP did not document her findings or anything for that matter. Nurses don’t want to be bothered by phones calls. Although there were a few that were pleasant. I will be sending all documentation to the Department of Public Health.
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