Much more pleasant to work with than other pharmacies in town and I have not experienced issues with delays or refills as I have with others
Have been going here for 6-7 years for the supplies and service of my sleep machine. No real problems, up until this point. Was given the wrong headgear and mask for my machine. Did not realize until go home do not live in Bowling Green and opened the package and the items were incorrect. Waited until my next sleep appointment in Bowling Green and stopped in. Was told they could not take the incorrect mask back because it was opened and had been over 30 days. Asked if could have just the head gear portion of the mask as my existing one had broke. Would not provide another until I provided them with proof that they gave me the wrong piece. So after 6 years with them, my word about a fifty dollar head gear piece was not enough. That's fine, found the correct item I needed on Amazon for $11. Will also be moving my business for my machine to another provider.
Usually get an answer to a call quickly. Medications get filled promptly. I haven’t had issues with their service
I have used C.V.S. for years. Lately they have been giving me a lot of trouble over my meds. They have even suddenly refused to fill prescriptions they had been filling for months. Decided it was time for a change. Wasn't sure where to go. I remembered going to riverside once before. I'm. So happy I switched. No problems so far. They are so nice to us. Thank you for your time. You are appreciated. Please stay safe and healthy!
Everyone is so nice and they seem to have a great sense of humor together as a team.you never have to wait very long and your prescription is always ready if you call it in the day before.
Very incompetent staff, over priced medication’s. Lack of knowledge when it comes to insurance verification.
I've been going here for years. I can't imagine going anywhere else the few times I ever had a problem they worked as fast as they could to help me. And that means a lot when your sick.
I love Riverside pharmacy.very friendly fast patient.
Very fast, friendly, compassionate and kind staff.
