I wouldn't even give one star. The worst customer service. The slowest on taking my money to send to pay off my mortgage. She didn't even have the documents correct at our closing. I left messages asking her to call me at a certain number and she called the number I asked her not to call me at instead. Don't waste your time here. Plus, after closing, she won't explain anything and thinks asking questions on a day she's "working for someone else" isn't possible. Oh, and she hung up on me because I was adamant that she do her job.
Please disregard the fake review posted by someone purporting to be Albert J Campani. The vile and offensive language used is never appropriate and has nothing to do with me, or with Riverside Title, its services or its professionalism. Local businesses like this need and deserve our support and they work hard to earn our trust. Riverside Title has an excellent reputation and I urge you to try them and decide for yourself.
Highly recommend Riverside Title - Our family has done many Real Estate closing with Riverside Tile in Covington; being a locally owned company we have received great personal service and the owner has always gone above and beyond to meet our needs and deadlines.
Everything was ready at the signing of my new home. She was waiting when I got there and everything went smoothly. Kathy guided me through all the paper work and answered all my questions.
I was always able to talk with someone when I had a question. Kathy kept me informed and update throughout the process.
Very friendly & knowledgeable. Always goes the extra mile
Hung up on me in the middle of my question. Rudest place ever!
