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Reviews, get directions and information for Rockin' Jump Trampoline Park - San Carlos

Rockin' Jump Trampoline Park - San Carlos

About

Rockin’ Jump is the Ultimate Trampoline park providing fun for kids (and adults) of all ages. We offer Fitness and Competition Disguised as Fun!

Description

Rockin' Jump - is the Ultimate Trampoline Park. Fun for kids of all ages! Our massive main trampoline jump arena, trampoline basketball arena, trampoline dodgeball arena and trampoline stunt bag provides something for everyone. The perfect Birthday Party Venue and a healthy family activity. We offer fitness disguised as fun.



"Rockin' Jump Trampoline Park San Carlos is California's most entertaining trampoline park. Play dodgeball or explore the Open Jump Arena, X-Beam, Slam Dunk Zone, Arcade, and Stunt Bag Arena. Become a Flight Club member and celebrate your next birthday, event, or party and make it memorable with Rockin' Jump!"
Address: 401 Quarry Rd, San Carlos (Californie) 94070
Phone: (650) 528-2036
Email: moc.pmujnikcor@ac-solracnas
Parking: Lot, Street
State: CA
City: San Carlos
Street Number: 401 Quarry Rd
Zip Code: 94070
categories: party entertainment service, gym/physical fitness center


Opening Hours

Monday: 11:00 - 18:00
Tuesday: 09:00 - 11:00
Wednesday: 09:00 - 11:00
Thursday: 11:00 - 20:00
Friday: 11:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 11:00 - 19:00

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Reviews
Always the best time partying with the young kiddos to celebrate birthdays! Today, in particular, was more eventful due to a torrential flooding that prevented us from leaving the facility for an hour or so. The manager notified us via the intercom, and an update from the sheriff’s office. The best part about the situation was the complementary icee’s we received, the extra free play, and the manager’s and staff calm demeanor handling this unique issue. What a New Year’s Eve to remember! 2023 here we come!
Great place for kids to have fun and get that adrenaline rush out. Jumping zones are safe and well maintained. They have a wipe out challenge and zip line jump which are quite rare in trampoline parks
On Sunday , it is Way too crowed ! Very long wait lines even though we booked tickets days on line. One of the two Waiver signing computers has only Spanish - even a staff could not change that to English. No clear indication for storage or water fountain. The manager told me that if I think this is crowded? Think again as this is not even at full capacity - the day before it has 39 birthday parties. Good for your profit , bad for customers experience.
The staff were extremely helpful and accommodating, even though we did not have a reservation. Jay, Jesus and another girl with dark curly hair were extremely helpful with our large group. They managed to help our group when it was very busy. A+ for customer service. We had a lot of fun! We will definitely be back for a great workout and play!
Kids love it, especially during the week when there are not too many people jumping. Lots of things to do.
My kids can't get enough of this place, the staff is friendly and patient. I would give the place 5 start if it wasn't for how poorly it's being maintained. Some of the tables in the sitting area are so wobbly, you have to physically put your body weight to keep them somewhat in place; the hand-dryer in the men's room hasn't been working from the moment we first got here, and there are no alternatives to dry your hands; today quite literally little bunches of dust started falling from the ceiling. It would be really great if the owners can invest some money in making the place more pleasant to spend time in.
Overall good but I am giving 3 starts due to the management or lack of at the foam pit. Usually staff just standing there watching their phones and not doing anything. Kids just use the jump ramp as trampoline and won’t get off. Nobody waits in lines. Kids just laying in the pit. And they jump on each other. I won’t be surprised one day some kid will get hurt and they will be sued. I know people signed waiver but if Rockin Jump mismanage the facility they might still be responsible. All they need to do is posting the rule on the wall with huge letters, not tiny ones in the corner. And staff can occasionally remind kids the rules. The kids are usually well behaved when someone reminds them. I acted like a staff for a while because it was dangerous and the staff is not doing anything, and everyone played safely and had fun.
We hosted our daughters 3rd birthday at rocking jump. The venue was perfect for kids, the food was great, and they gave us a great party host to direct the guests and keep us on schedule! We loved the experience and greatly recommend it!
We had a birthday for our 7 year old on a Sunday. The place was very crowded but it was fun for the kids. Although the coordinator at the time of booking told me a different story about the crowd but I can understand that it was a popular choice on a rainy day. As long as the children enjoyed I didn’t mind the crowd. The check in process was smooth but the reason for my lower rating is for my party host. When helping setup they were cordial and did the best they could but when it came to serving food and the cake it showed how inexperienced they were! Our party had around 25 kids and maybe they should have assigned more experienced hosts. The assigned host was not there for half the time. I had to ask them to ask for second helping several times. He basically had no clue how to handle the crowd. And serving the cake was a disaster! Two of them had no idea how to slice and serve! They did not even serve it at the table and people had to crowd around. The slices they were making was such a mess and looked so bad to serve. I had a good mind doing it myself but without gloves I did not want to risk it! Another incident is just before the party began I had given a backdrop which was put up very shabbily, it fell off even before the party began. When asked to put it up properly he very rudely asked if he should serve pizza or put that up. Hello you should have put it up properly in the first place! Or said they can’t handle it and I would have taken care of it myself. The rating really is for the party host as we had a good party otherwise.
Took the family over there for a big birthday party and we all had a great time. Everyone except for the older folks jumped around and had a great work out too. Love you the staff is helpful and the place is really clean I'm going back for sure
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