Rocky River Ace Hardware

Sharon at the register was really nice this morning and listened to me ramble on about plants. She even found a coupon for me! This is definitely my new Ace location. Thank you Sharon!!!

DIG IT. I needed plumbing help. I had an older faucet that was leaking Sean knew exactly what I needed and directed me on how to make the repair.

Whenever I need service help, counsel and ideas that I would never think of to solve a problem, I go to Ace. Helpful staff and very knowledgable about almost everything.

This place is amazing for quick trip and specialty items. Way better than Home Depot and Lowe's although those stores serve their own purpose. However I think for smaller items I'm going to just start coming here more. Prices are fair and even better when you can catch a sale. The service from the employees is top notch. Very good experience. I will be back more often. I hope this place stays in business as smaller hardware stores have their value that larger ones cannot offer.

Always helpful and knowledgeable, my go to store.

Staff is very helpful. If I can't find what I'm looking for, they will.

Worst services ever. There is a lady, one of their stuff, her attitude sucks. She needs to tone down her attitude. She for some reason acts like she owns Ace hardware. She very rudely denied our returns. Apparently I can’t return the product because I didn’t buy it at “HER” store and she can’t sell it… that’s the most bizarre thing I have heard.. Never coming back to “YOUR” store..

I absolutely love going to the Rocky River location. The staff everyone is very professional, polite and definitely you can tell that they enjoy helping their customers. They always have what I need and if they don't it gets ordered and delivered immediately. Thank you Lisa, Eric, Dave and everyone at Ace in Rocky River. They always make me feel at home.

I ran in quickly to see if they had zinnia seeds. They were my mother's favourite flower and as she had just passed very early this morning, I wanted to get some that I could plant right away in her memory. They did have them and the girl at the checkout was the sweetest nicest girl. It was a good experience after a heck of a morning. I wish I would have asked her name.

I'm currently working on my walk-in closet/dressing room, but ran out of a rare color of spray paint. Because I was doing some business in Rocky River, I decided to take a chance and see if the Ace Hardware store there had the spray paint color I needed. As soon as I walked in the store, an Ace associate greeted me and asked if he could assist me with anything. I informed the associate that I was looking for a particular color of spray paint; he then escorted me to the spray paint section. The associate left me so I can search for the paint myself, but came back a few minutes later to check my progress in locating it. Unfortunately, Ace Hardware did not have that particular color of spray paint in stock but the associate did give me some suggestions of other possible places nearby that might have the color of spray paint that I needed. Even the cashier gave me a suggestion. My assessment of Ace Hardware: the staff was courteous, friendly, attentive listeners, and they offered great suggestions to resolve my issue. Also, the store was very clean and well-organized. Although I didn't get to purchase the spray paint at Ace Hardware, I did purchase some other much needed items for my project. I left Ace extremely satisfied. P.S. I recently went back to this Ace Hardware store and the quality customer service and store upkeep remains consistent. Kudos Ace Hardware. Keep up the good work.