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Reviews, get directions and information for Rocky's Ace Hardware

Rocky's Ace Hardware

About

Rocky′s Ace Hardware is one of the nation's largest Ace Hardware dealers, known for expertise, awesome customer service and great product selection in paint, hardware and lawn & garden.

Description

From one modest store to over 32 convenient locations throughout Massachusetts, Rhode Island, New Hampshire, Connecticut, Maine and Florida, Rocky′s is now one of the nation's largest Ace dealers, known for expertise, awesome customer service and great product selection in paint, hardware and lawn & garden.



"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 633 Putnam Pike, Greenville, Rhode Island 02828
Phone: (401) 949-1150
State: RI
City: Greenville
Street Number: 633 Putnam Pike
Zip Code: 02828
categories: hardware store


Opening Hours

Monday: 08:00 - 19:00
Tuesday: 08:00 - 19:00
Wednesday: 08:00 - 19:00
Thursday: 08:00 - 19:00
Friday: 08:00 - 19:00
Saturday: 08:00 - 19:00
Sunday: 09:00 - 17:00

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Reviews
I dropped off a sliding door screen for repair. I called the store twice and left a message each time to have someone call me to let me know if the door was ready. I never received a call back so I had to go to the store after waiting three weeks. when I got to the store, the cashiers were discussing their schedule so it took a while for them to acknowledge me. They finally asked what I needed and I told them I was there to find out if the screen door was ready. It was ready and I stated I wasn’t sure if I could fit it in my car. The cashier just looked at me and didn’t offer any help. I carried the screen door out by myself and put it in my trunk and left it sticking out and was able to secure it and drive home safely.
I enjoy shopping at Ace. It's very organized and clean. Prices are good and there are always specials to take advantage of. They fill propane tanks too. Great employees and managers. Easy in and out! No need to hike a couple miles in a big box store. Ace is the place!
Rented a U-Haul this week, staff was great. Assistant Manager was very patient helping the employee that was assisting me, which is great to see. The truck was clean, the gas milage the truck gets is terrible haha, but I couldn't be happier with how smoothly everything went. The store itself is well maintained, and all the staff is great.
Helped me find a tiny faucet stem in a well stocked store.
Store is easy to navigate, but if you ask for help from people at register, it’s like asking for their first born! They are not too friendly. I know everyone has bad days but what happened to hello when you walk in and thank you when you purchase something? Maybe I’m old fashioned
This is a generous 2-star, because in the past, we didn’t have any issues. The problem incident happened earlier in the year. 2 70+ year old men ordered a Uhaul, when we had snow. On arrival, the uhaul was buried in snow, and the lot around it as well. At first, it was kind of left to us to unbury the Uhaul, which is a bit ridiculous, since we didn’t bring shovels with us. Then they sent an employee out to do it, and he got mad, had a temper tantrum, and literally threw the shovel across the parking lot. It was insane, and embarrassing. We went back, got our money back, and went to another place that wasn’t too far away. We haven’t been back since.
Staff was very helpful and knowledgeable. Got what I needed with a lot less nonsense than the big box stores.
Great staff very helpful, lots to choose from I purchase a Toro leaf blower and Vacuum to do my lawn with. Prices are about the same as most places.
Store associate was helpful but still couldn't answer the electrical question I had. Noticed that they have a mulch special in the parking lot now... 2 bags for $10. Are you crazy? Home Depot a mile down the road is selling 5 bags for $10!! You are making yourself look ridiculous with this promotion.
My sister and I went to get a christmas tree around 6 last night and it was pitch black outside where the trees were I went inside and asked if they could turn on the light and the young man at the register called someone and then told us we were out of luck no lights outside ? Who sells trees and has no light to look at them? We left and purchased our tree where there were lights ! So ridiculous and so rude to send customers away in that manner !!!!
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