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Reviews, get directions and information for Rolando Hernandez Insurance Agency, Farmers

Rolando Hernandez Insurance Agency, Farmers

About

The Hernandez Insurance is an Asset Protection Agency owned by Rolando Hernandez. We focus on protecting people’s assets when life happens.

Description

The Hernandez Insurance is an Asset Protection Agency owned by Rolando Hernandez. We focus on protecting people’s assets when life happens and people experience an event that could ruin their financial future instead of just ruining their day. Our coverage packages truly help our clients get them back where they belong; while creating the most satisfying Peace of Mind in America!
We are consultants, not sales people. We educate clients sharing our knowledge in the industry with an insider’s prospective. We educate clients on the difference between vital and convenient coverage’s. We prepare a side by side comparison of existing coverage’s, pricing, and cost compared to our recommended coverage’s, pricing, and cost. With many new clients, we share for the first time what the true cost of your insurance is, not just the price.
We represent a very well-known and great multi-line insurer. We help you bundle your insurance needs to help you save all the money you can. We believe that not only is your car an asset, but your other assets need great protection as well. We consider the obvious– your life and income are your two most important assets worth protecting.
We are available when you are. We have extended hours during the week and the weekends. We monitor all calls 18 hours a day. In the event you have to leave a message, we actually receive an email on our cell phones of the exact voicemail you left at the office!
We have a 24 hours a day award winning claims department. Have you ever had your agent meet the adjuster at your home in the event of a claim….we do! Has your current Agent gone to your closing on your new home...we do! How many times a year has your agent pro-actively called you to review your insurance needs? We meet with you pro-actively twice a year. After the first 6 months we visit over the telephone with you about your insurance experience. Once a year, we meet belly to belly to review your insurance coverage’s and needs.
Start today protecting your assets like they mean something to you and that you earned what you have and you are not willing to let them be taken away because you do not understand this insurance stuff. Don’t just buy on price…..call us and we will tell you the cost as well!

Products

Life, Home, Auto,and Commercial Insurance



"Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Pflugerville, TX area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today."
Address: 1010 Old Austin Hutto Rd, Ste 200, Pflugerville, Texas 78660
Phone: (512) 960-2784
Email: moc.tnegasremraf@3zednanrehr
State: TX
City: Pflugerville
Street Number: 1010 Old Austin Hutto Rd, Ste 200
Zip Code: 78660
categories: insurance agent, insurance broker


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 10:00 - 16:00

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Reviews
On a whim, I completed an online form to get a quote for new car insurance. I wasn’t really ‘looking’ I just wanted to compare rates with other companies. After completing the form, I received no real information from any of the companies that promised me a quote. For the first several weeks, I was flooded with calls from robots. After they started to dissipate, I received calls from Rolando from Farmers. He called several times, leaving messages when I couldn’t pick up. I finally called him back and am glad that I did! Talk about hitting the jackpot! Not only has he been a great insurance agent, he’s fun to work with and really does care about my needs. We have worked together on securing a fantastic auto policy that was a lot less expensive than I was paying. Over time we added renters insurance and two life insurance policies. Rolando is not overly pushy like some insurance agents, he listens well and recommends exactly what I needed, nothing more and nothing less. If you are looking for an insurance agent that will work with you and your family, I DEFINITELY recommend him as he is the best I’ve ever worked with over the last 33 years.
Rolando has been a great resource for my family. He is friendly, knowledgeable, and gets it done in a calm collected manner and I trust him with our home, auto, and life insurance. The location is convenient and clean with nice staff. They also have an app for my iPhone which is great as well. There are many insurance companies to pick from, but if you want a "one on one" service, give Rolando a try. He will meet with you first to understand the need and then map a policy around it. When considering insurance providers, make sure you pick one that is going to be there when you actually need them in times of distress. It’s worth it! -Hi
I had a pleasure to meet Rolando and get to know him personally. He is personable, open, honest and committed to provide best service and best quote as he always has his clients best interest which is why he is so successful. I highly recommend him and his agency to anyone in our community.
I spoke to this agent and ask him for a insurance quote. To me the difference between a Quote and an estimate is a quote is the price you will pay at the end of the process or very close and estimate is a guess that can change wildly. He sent me a estimate and claimed it was a quote. His estimate that I though was a quote had me ready to sign on the dotted line. He was able to provide the info on all of the vehicles I owned, so I assumed it was a good quote. I told him let’s do it, and called to set my pervious insurance up to terminate. This is when he informed me that the cost can change depending on what the review brings back. At this point I realize he has no idea the difference between a quote and an estimate. I opted to go to a different agent to finalize my insurance needs. After seeing my review he gave me a call and wanted to talk about it. I thought long and hard about this. I still would not recommend him, but the fact that he would take time out to try and resolve an issue with a unhappy customer speaks volumes about the type of service he must offer. So I would say give him a call. If you get along with him he may be the agent for you.
They got back with me extremely fast and had all the info I needed..
Rolando is very quick to respond to emails, and is professional, and friendly.
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