Roller-Farmers Union Funeral Home

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About

Serving Arkansas families "With All Our Respect".

Description

Our family has served families, maybe even yours, at one of the most trying times of their lives. I have seen my grandparents and my parents serve our families with the greatest amount of care and respect given. I assure you that when you ask “Roller” to help you and your family during your time of need you will certainly receive ... “All Our Respect”. - Renata Jenkins Byler (3rd Generation of Roller Family)

""The professional staff of Roller-Farmers Union Funeral Home cares deeply about your family and is well trained to serve you during a sensitive time. It is our mission to provide you with affordable, personalized and respectful options during your family's most significant time of need. We are here to serve your family "With All Our Respect" before, during and after our services are rendered.""

Address:

Phone: (870) 932-3531

Website

Email: [email protected]

Parking: Lot

State: AR

City: Jonesboro

categories: funeral service & cemetery

Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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Reviews

My brother passed away and we chose them. Leading up to the time of visitation we were not informed of any issues and they had pictures of my younger brother to prepare him. Upon arrival he looked horrible. Hair was not even remotely similar and he looked like, his mouth was contorted, he looked 100 lbs heavier than he did when he passed away, and the coffin was too small for him. When we questioned the lady salesperson who was handling our business said there were issues when he arrived. I asked if they should have notified us and they apologized for not doing so. When asked about his hair and his facial set up etc should they have notified us and again the answer was yes and that they apologize. In short my mother was horror stricken while I was also livid and in short we ended up having to have a closed casket for for my brother because of how terrible he looked. Not saying everything is their fault but their lack of communication ended up making a difficult situation much worse. I cannot in good conscience recommend them for anything other than a venue for the services as everything else was not handled properly. Either lack of procedures or poor management/oversight of events on their part is what is the issue. Not adding pictures of my brother out of respect for his memory but I have them available should anyone truly have concerns.

Have had a number of family and friends funerals at Rollers Farmers Union and have been well please with the services. I also have my burial insurance  for 70 years with them. They are always friendly and very helpful in your time of need. Thanks for serving our family with your kind words and service,

Have never had a had experience with them, they are berry professional and kind.

Planning my Mother's service was not difficult because of the support of the staff. In fact I feel they went the extra mile to make the process as easy as possible for our family. Genuine care and consideration was shown and given. Thank you to all the staff members for  respecting our wishes by honoring our Mother.

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