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Reviews, get directions and information for Rooms to Go - Warehouse

Rooms to Go - Warehouse
Address: 5101 Great Oak Dr, Lakeland 33815
Phone: +18636821628
State: FL
City: Lakeland
Street Number: 5101 Great Oak Dr
Zip Code: 33815
categories: furniture store



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Reviews
They force you to stay an extra hour to work in extreme heat with no air circulation for starters. Other jobs tell you from this time until finished. The raises are not based on how good you are at your job but instead of telling on others. Very much segregated, the guards are pathetic very rude I have yet to found anyone who enjoys the job everyone says they’re only here for a paycheck until something better comes along and I don’t blame them! Their insurance doesn’t cover anything the whole place needs help
If they could fix the exhaust fans because it is extremely hot in here and a lot of their exhaust fans are not even on. They can do that, and make sure the furniture is not sticking out the racks because people were not trained directly and keep trying to show more pieces than what will fit in the slot, it would be a great place so we missed the Christmas party and all the gift cards seems like no one cares as long as the job gets done, the blind leading the blind
Arrived to pick up my purchase at 9:58am. Extremely rude guard said I had to leave the property and come back in two minutes. He literally asked me “can you read the sign”? He open the gate so I could pull into the lot and turn around and go out the exit on the other side of the guard shack. I drove down the road, 1 mile and came back and he let me in. I was the only one picking up furniture at the pick up doors at that time. I mean really? I could not pull into the yard and sit in a parking place for one minute until they put the pick up the door up? I can see from some of the other reviews left about this place that this particular guard is quite unliked and is rude to everyone
Because of security guard incident Rooms to Go lost me as a client. Extremely bad experience at the pick up, hostile even. I have never been treated this badly from anyone ever. The place where you go to pick up looks abandoned, dirty even.
I see a lot of reviews about the guard but my complaint is about Rosalynn Orama. She is extremely unprofessional, mentally unstable, and has threatened the safety of my son, his sons mother, and their two small children. She went to their property and harassed them to the point where my son had to go with his brothers up to florida to prove a point. The police have been called multiple times but can only take reports for domestic disputes. A restraining order is being filed as we speak. She has stated that several of her coworkers including a Ken, Antwan, and Regina will aide in retaliation. These are the types of people that represent RTG. I advise you all to shop and do business elsewhere than this RTG and the partnering company. A police report will be filed and these names will be mentioned and an investigation conducted to ensure the safety of my family.
Please place professional employees at truck entrances? I’ve been driving for over 20 years and I understand how it can be at DC warehouses, but me or other owner operators have drop and hooks and arrived before 20 other trucks and ahead of the line we shouldn’t be bypassed by 6 other trucks since it is a first come first serve DC warehouse especially hauling containers from the ports that are on high demand. The main reason for this review is that when I asked politely was there any reason for this L Holmes said I’ll do it if I want to and she bypassed me again let 4 other trucks in , so I asked why is this and her response was and I’ll do it again so I got her name and said I’m about to make a complaint about her and all of a sudden she said oh here’s your paperwork you now enter sarcastically.
Once you pay at the store, you are on your own. I tried calling, chat, and email trying to get my order ready. Their only reply was “call the store”. At warehouse I was greeted by Sargent pushalit
the over all experience i have experienced with RTG is their deceitful ways are unacceptable in their line of business. Always advertising on TV like their so great which they are NOT. I purchased the Dumont bedroom set from their store in Douglasville Ga ancipated the arrival to only a nightmare. When the delivery arrived thats when all hell broke out. The dresser wasnt in its original box it was wrapped in a blanket and low and behold. It was damaged and the foot post was on back order for a whole month and a half. Therefore, we weren't able to setup the bed; very disappointed that no one including my salesperson didn't tell me i was get an include set but charged my credit card for it in full. Now that 11/09/18 arrived still no delivery of the foot post which i received a call two days in advanced confirming my delivery date to be told after the fact that the entire set was DISCONTINUED!!! and you can come into the store to choose another set or they can refund the purchase. First of all: i gave away an expensive bedroom set i had when my children were small still in good shape. I just wanted something new for my husband and i. When i saw that set i fell in love with it and when my husband saw it he loves it too. Im on this page because i found out the set is now being sold in Florida. I WANT MY BED!!!!!! RTG ARE LIARS CROOKS AND UNPROFESSIONAL!!!! I SHOULDNT HAVE TO NOW WAIT 12/27/18 TO GET MY BED FROM THEIR FLORIDA LOCATION. IF THEY CAN DELIVER IT TO THE NEAREST FL STORE. WE OWN TRUCKS I WILL HAVE MY OWN DRIVER COME AND GET MY BED. AGAIN ALMOST ANOTHER 2 MONTHS ARE TOO LONG FOR A PURCHASED MADE IN GA 2 MONTHS AGO TO BE COMPLETED 4 MONTHS LATER AND CHARGING MY CARD WHICH IS IN DISPUTE DO I HAVE STUPID WRITTEN ON MY FOREHEAD..I WANT MY BED NOW!!! WARNING PEOPLE DO NOT DEAL WITH INCOMPETENT RTG LAIRS RTG DECEITFUL RTG UNPROFESSIONAL RTG. I WANT MY BED
I worked there for a short time manager seemed nice at first but right after I came back from being out two weeks with COVID he wanted me to be up to speed in a week. If you drop one thing off at a wrong location God forbid they will rat you out to the manager and then fire you. WORST PLACE EVER!!!!!!
Convenient to be able to pick up items the same day. The only downfall is that they made us go up into the loading dock in their warehouse and put heavy boxes on our truck ourselves. The young guy with the elf hat scooted the box into the dock while we were at the back of the truck and said here you go and left. The other gentleman was helping the other people load their stuff so he was great.
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