Our mission is simple: Treat each customer as we would wish to be treated and install each roof as if it were our town home or business.
The Needham family has a long history of home improvement in the DFW area. Starting in 1949, when my grandparents opened the doors of Needham Carpets for the first time in Oak Cliff. From then on, all of the children, grandchildren and great-grandchildren were taught their secret of running a business. It was a fairly simple lesson: Always treat others with with the same amount of respect, honesty and integrity that you want to be treated with yourself. In the years since, several other items were added to the family resume. For a period of time we sold furniture. We had a custom drapery department. We were one of the first retailers of Casablanca ceiling fans in 1977. Then, in 1978, years after learning to roof houses himself, my dad, Jack Sr., combined his installation and customer service knowledge. In 1982, he and his brothers started Needham Roofing. Since then, it has become of the most well known names in the industry. We were never afraid to branch out. The education earned by hands on experience from an early age is something my cousins & I were all fortunate enough to have. We grew up learning all aspects of the businesses, from sales to production to installation. We learned that word of mouth is our greatest ally. The feeling of hearing the words from repeat customers, "I remember buying carpet from your grandmother" or "I remember when your grandfather sold me this" is undescribable. The goal for many of us was to be able to make the same kind of impression as they did. That people would remember years later how we treated them.
Fast forward 30 years and the number of roofing and flooring companies owned &/or operated by myself and my cousins cannot be counted on two hands. Our success, after all this time, still goes back to that one simple lesson. I hope that we get the opportunity show you.
Julie Needham
