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Ruidoso True Value Hardware

  1. Ruidoso
  2. Ruidoso Hardware Store
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Reviews, get directions and information for Ruidoso True Value Hardware

Ruidoso True Value Hardware
"True Value is your local hardware store for building materials, tools, lawn and garden supplies, paint, electrical, plumbing and more. Our stores feature popular products, competitive pricing, knowledgeable experts and top-notch customer service. We take pride in serving you, so let us know how can we help you today."
Address: 1013 Mechem Dr, Ruidoso 88345
Phone: (575) 258-4525
Email: ten.maertsdniw@eulaveurtosodiur
Parking: Lot
State: NM
City: Ruidoso
Street Number: 1013 Mechem Dr
Zip Code: 88345
categories: heating, ventilating & air conditioning service, hardware store


Opening Hours

Monday: 08:00 - 17:30
Tuesday: 08:00 - 17:30
Wednesday: 08:00 - 17:30
Thursday: 08:00 - 17:30
Friday: 08:00 - 17:30
Saturday: 08:00 - 17:30
Sunday: 09:00 - 16:30

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Reviews
balding white hair man was nothing but rude and disrespectful when i returned to inquire about the product he had sold me, he told me they would work and when they didn't it was my fault, did nothing to help me or fix my problem. lost a customer and will never be coming back, ace hardware in town provides better customer care and knowledge.
Not the biggest I have ever been to, but their stock is awesome anyway. Friendly, family run, with great, helpful staff. Prices are much better than Ace Hardware in Ruidoso. Always go to True Value first and avoid the other place when possible. Thumbs up to Glen, Nikki, Ava, Mike and Jeff! They are ll so knowledgeable and make you feel like family.
Always a great and helpful experience when shopping at this business. The employees really know their stuff. I also like that they will sell you shorter lengths of certain materials instead of having to buy a full length. Prices are good enough to nix a trip to Alamogordo to Lowe’s or Depot.
Helpful people family environment everything you need for your repairs this place is the place. Ace is the place ? Not for this Mennonite, true value is the place for me. If John Madden were still around he would agree. Yep come get all your parts here and see the smiling faces
I've been going here for years for hardware, tools, and whatever, and find the staff there to be friendly, helpful, and always have an answer for project related questions, if they don't know, at least they're honest enough to tell you so. Two hardware stores in town, True Value and Ace Hardware. It's like a competition as to which has the best customer service, and both are excellent shops. The only reason I gave them 4 stars, and for me it's an important issue, is they won't deliver. I don't understand why, when Ruidoso is literally like 5 minutes from one end of town to the other well, maybe a little more, depends if you traveling at 2pm on 4th of July or 2am the middle of March, when there's no one here but us locals. Ace Hardware has received over 80% of my business, as they'll deliver anything, anytime, and for $0.00 delivery fee. And, True Value is less than a mile from my home, a one minute drive. Ace is about 3 miles, obviously longer drive, but they'll bring what I need without question. I'm retired, work remodeling my home, refinishing cabinets and furniture, and other wood work about 7 days a week to keep myself occupied, and I am constantly needing something from the hardware store. I'm retired, don't drive, so who do you think I'm gonna call when I need something? I truly wish they delivered. I like the folks there, the prices are good, and it's crazy that they are so close to me, and I need to call Ace, who's further away But if I need something, and a ride isn't handy, I'm calling Ace. The manager at Ace, Harry, is a great guy, and extremely easy to work with concerning getting to me what I need. I don't mind waiting till they have a larger deliver order that's coming my way, and they don't mind dropping my order off on the way. Price wise, I find Ace to be generally about 10 to 20% higher than True Value, but think they don't control pricing, even though privately owned that's an UNeducated guess!!, but unless it's a very expensive item I need, I'll pay the higher price, and get it delivered. It's all relative with deliver cost included. I enjoy both stores, could not say a negative word about either, and happy here in tiny Ruidoso, we have two great hardware stores to choose from.
I've only been in there once but I'm definitely going to make them my hardware store I live here in Ruidoso so I absolutely think they're great they're all super nice and very helpful
This hardware store was the worst I've ever been it. The parking lot is a nightmare! Make sure your car insurance is up to date if going to this place. The last time I went into this place I was treated do disrespectfully just because I didn't know the name of the of the piece I was looking for. The man that so called "helped" me talked down to me and treated me so disrespectfully. I was livid by the time I walked out of that place. I will never be back!
Had a return and the staff were very helpful. It was an easy breezy return with a full exchange on the product that would fix my situation. Awesome and pleasant experience. Will visit again when the need for yard accessories arrises.
Owner not convincing, I asked for a weed eater, he told we will have a sale next weekend, on Echo brand. I asked if I he let me pay for it and you can hold it in the store, I’ll pick it up next week, he told me and can’t do that, company might find out, we will a problem with them, he also stated we have plenty, today was the Memorial Day Sale day, I went to buy the gas trimmer and incredibly it was sold out. I could’ve bought it in El Paso, and avoid this but I like to contribute to Ruidoso’s economy, I spent thousands of dollars a year in this village but I won't spent a penny in this store again.
With other customers still in the store and all I needed was a can of spray paint. I find it to be poor customer service for an empoempl to pop his head out the door to say we're closed with one minute left before close time is terrible customer service. I get it we came right at close but if you cared about your customers and still had customers the two minutes it would haven't taken for me to grab one can of spray paint shows the lack of care your store has for their customers. I will stick with Ace Hardware for now on.
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