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Reviews, get directions and information for Runners Athletic Company

Runners Athletic Company

About

Run. Walk. Fitness.

Description

History

In 2002, a dream came true when Bill & Jennifer Thompson opened "Runners Performance Footwear & Apparel" in Bay City, Michigan. As the only sales employee, Bill often brought his young son to the store while he helped customers find their perfect fit. His mantra to "Custom Serve" came from his grandmother, who remembered the "old days" of great customer service at shoe stores she visited as a child.

In the years since, we have grown into four local locations to better serve our community. In 2016, we changed our name to Runners Athletic Company to reflect the more inclusive attitude we have for all of our customers. We are not just a "running store"... we exist to help anyone in our community who moves... move better!

Mission

Our mission is to elevate the health and fitness level of the Great Lakes Bay Region. We strive to provide the highest quality gear and exceptional service for any active lifestyle while developing a fun, happy, and positive relationship with our customers and community.

No matter what your goal may be, we are here to help you “Cross Your Own Finish Line!”



"We're an independent running store serving anyone needing great footwear for running, walking, fitness, or comfort. We pride ourselves on exceptional customer service and product knowledge.We offer a free gait and shoe fitting analysis for every customer, no matter your goal!Examples of who we help: new runners, experienced runners, walkers, nurses, anyone with foot pain, hard to fit feet, anyone seeking foot comfort, gym and fitness, and many more.Easy to get to across from the Saginaw mall. We get people from all over Michigan, including Frankenmuth, Birch Run, Caro, Vassar, Hemlock, Merrill, Freeland, Bay City, Auburn, Shields, St. Charles, Chesaning, Tawas, and more."
Address: 4605 Bay Rd, Saginaw (Michigan) 48604
Phone: (989) 790-4000
Email: moc.ynapmoccitelhtasrennur@ofni
Parking: Lot
State: MI
City: Saginaw
Street Number: 4605 Bay Rd
Zip Code: 48604
categories: sporting goods store, footwear store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 19:00
Sunday: 12:00 - 17:00


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Reviews
Never post reviews, but by far the greatest experience buying shoes I've ever had in my life. Staff were very helpful and knowledgeable on their subject matter. Walked in, was instantly greeted, and helped me find everything I needed. Truely a great all arpund experience.
Walking down the hall at Delta College I saw a poster hanging on the wall, and as I read it every part of me was screaming, you can do it!! It was a poster for the Bay City Driathlon, and that moment my life changed. I told myself that I was going to cross that finish line running, or crawling, but I was going to race that race!!! However, there are some challenges that I must overcome. One being, FLAT FEET!!! Let me tell you first off, I am 5’ 11” and 240 lbs, I don’t run unless it’s to get the last slice of pizza out the box. I knew I needed shoes that were going to carry me across that finish line. I went to several shoe stores only to be helped with every answer but the right ones. Then I walked into RUNNERS and found a team of people that knew exactly what I needed! I asked for Bill Thompson, the owner, so I could explain to him my mission. Bill put his finger to his mouth, looked to the ceiling in thought, said,” hold on,” and brought 3 pairs of shoes BUILT FOR FLAT FEET. Yes, they make shoes for flat feet…. And they carry several pairs!! For those of you living with flat feet I don’t have to explain. Those of you that don’t know, it really sucks and it’s painful at times. Having flat feet sucks!! So far I logged approx. 20 miles on a treadmill and working out in them, and let me tell you, my feet don’t hurt and I’m not getting shin splints. I hit 2 miles in a good hard run today, and if my body didn’t stop, my feet would have wanted to keep going…. When I run, my feet are supported in ways they never have been before. Thank you RUNNERS!!!
Great customer service worked with me to find the best fitting shoes.
0 stars. At least 3 employees were working, we waited for about 10 minutes before leaving. Not one of them offered to help us while we were waiting by the shoe fitting area. One of them was on the computer the entire time and wouldn't make eye contact with me when I walked over to the desk/check out area, one walked right past us to the back without a word about us sitting and waiting, and one was helping the only other customer in the store. Seemed very rude and even a little acknowledgement would have went a long way.
Very nice welcoming atmosphere, great shoes, and best prices around!
Great service. You get a good fitting running shoe that works.
I went there because I am on my feet 8 hours a day. I work on cement floors and stands in one spot for long periods of time. The staff were wonderful. They fit me for shoes and it took about 45 minutes. Worth every minute. I've been wearing the shoes for about a month. They have changed my life. I call them my magic shoes. I went from a 8 or 9 pain after work to about a 2. They 100 % are wonderful with their 30 day return policy. I couldn't wear the insouls i bought.
Thank you for always providing the absolute best customer service! I love shopping at runners! 10/10 recommend!!
As a new runner, I was in need of a good pair of shoes. Chad and Joe helped me a lot and got me into a great pair of Brooks Ghost 14. They spent over a hour with me, but I didn't want to write a review until I went for a run. I ran 3 miles on one of my normal routes with my fastest times to date. I never imagined what the right pair of shoes would do. I live over an hour away, and they have a great online store when I am ready for another pair. Thanks again for all your help.
Nice personal service where they actually examine your walk and recommend shoes. Prices aren’t too bad either.
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Reviews, get directions and information Runners Athletic Company.

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