Rvi Dental Center - Saint Albans

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"Removing teeth is done routinely at our dental office.This includes impacted wisdom teeth extraction with intravenous IV sedation. We do perform common dental procedures such as preventative care, fillings, root canals, crowns and gum disease treatments. We also offer orthodontics treatment with clear trays such as Invisalign/Spark and also conventional orthodontics treatment such as brackets. Come and meet our dedicated team!"

Address: 37 Catherine St, Saint Albans 05478

Phone: (802) 524-0345

State: VT

City: Saint Albans

Street Number: 37 Catherine St

Zip Code: 05478

categories: dentist & dental office

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Reviews

Friendly and professional office and staff. My 10 year old had a great experience with a cavity filling. The only issue might be the expectation of when to arrive vs. the amount of time waiting in the lobby before the appointment starts. But aside from that, great dental office.

My kids have been going to Dr. Valley since they were very small. His hygienist staff is absolutely the best and amazing with children. The kids enjoy going there to see Dr valley and “the girls” as they make us feel like we are welcome and a part of the Cloud Dental Family.

I called to get my 13mo old an appointment for her 1st dental check up as recommended by the ADA. I left a message and was called back, was instructed to fill out new patient form then wait for call. Waited a week. Never heard back. Called them. We basically played phone tag for a month. I called and left messages and my message was never answered in a timely manner. When I finally did get an appointment for my daughter it was the next day. I was pleased with this. I changed my whole day around to accommodate this appt. The day of the appointment I was called at 930 am by a lady informing me that that it is their policy to not take patients under 4 years of age. To say I was frustrated was an understatement. They made this appointment with me KNOWING that my child was 13mos old. Then they wait until the day of, after I changed my whole schedule around to let me know this policy? Mind you I have messages from their staff stating that they knew my child was 13mo old, plus that form I filled out. Seems like a pretty basic policy, if they actually have such a policy. Why doesn't all staff making appointments know this? They cannot blame it on the person being new either because I had more then 1 person call me back and leave messages when we were playing phone tag and I always said the age of my child.  I wasted over a month of my time calling them for this appointment to have them cancel it. I will never bring my child to this dentist. Highly unprofessional  Edit: I did just recieve a call from an employee who was very apologetic and kind. Granted it was over a month later, but it was still nice that they reached out. I'm happy that they read their reviews and are open to correct their mistakes. Of course, since it has been such a long time in between, we have already seen another dentist, but the apology was thoughtful and sincere.

I went in to have four extractions, two of which were wisdom teeth. I was very nervous but was put at ease when i got there. When he started the extractions he explained what he was doing and it went relatively quick and easy. At the follow up my mouth was healing very well and it wasn't nearly as painfully as i thought it would be. Very happy!

I could not say enough good things about Dr Vallee and his staff! Britney at the front desk is always so nice and is always so patient when I ask to many question! : Missy and Julie are amazing with their patients!!! They always make me laugh and are amazing with our kids as well! Dr Vallee is a great dentist, always thorough and helps you under stand what he’s doing! My family will continue to use Cloud Dental as long as Dr Vallee sticks around! Thank you all for working hard and always being so kind!~~ The Kilburn Family

I do not recommend this office for wisdom tooth extraction as they do not provide ANY PAIN MANAGEMENT AFTER SURGERY. They are not upfront about that, and I am one week post op and have yet to sleep a full night. I understand the crisis of opioids, but there are other medicines out there to help aid in comfortably healing other than taking the max dose of over the counter Tylenol. As someone with other health issues that were ignored, taking Tylenol and Motrin several times a day isn’t an option on my body and I just have had to sit here in pain. I wish I would have researched, because while the nurses/receptionists were nice, it feels like a “tough it out” method to surgery. I paid entirely too much money to have to hear from every family member/co worker/friend, how my experience sounds barbaric in comparison to their own. I highly recommend going somewhere else for wisdom tooth removal. I will not be returning and I’m honestly so angry at myself for not researching further. It says on their website at the bottom under wisdom tooth removal, “take your medicine as prescribed for better pain management” - which is misleading as they very specifically told me AFTER surgery that they do not prescribe medication for pain management.  Do not be fooled by this, and please go somewhere else.

Thank you, Cloud Dental Dr. Vallee " Doc " Julie, Brittany, Missy and the rest of the  Team. They are so professional they made me feel so comfortable. I started out thinking i was going to have dentures, Doc said no way that he can save my teeth. Doc and the team created a plan to save my teeth. When their plan was completed i walked out with a "Hollywood" Smile A big thanks to Josh for the recommendation  Peter Breen

Did a great job on extracting two teeth, I felt very little pain and it’s healing up fast. Staff is very polite and friendly. Definitely going back to get my top wisdom teeth pulled before they become a problem! Highly recommend this Dentist!!

I’ve been coming here for a few years now along with my son. I have to say it’s the best dental office I’ve ever used, especially with my son whom was always petrified of the dentist until we came here.  They’re all professional, courteous, caring and most importantly they do an incredible job. I live in Burlington so I have other options. But I’d much rather travel to their office where I know I’ll be treated the best!  Would recommend them to anyone. I’m grateful to have found them. I’d give 100 stars if I could.

The staff are some of the best.  They are extremely knowledgeable and make your visit  pleasant.  Dr. Valle is one of the most versatile dentists does almost all types of dental work I have ever been too and I would trust him any day of the week with my teeth! They have state of the art equipment that makes the quality of work done some of the best.  Love them!

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