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Reviews, get directions and information for Saks Fifth Avenue

Saks Fifth Avenue

Description

Established in 1924.

Ever since the doors first opened in 1924, Saks Fifth Avenue has been an international fashion icon. Saks treats customers to an expertly edited assortment of designer apparel for both men and women, as well as handbags, shoes, jewelry and cosmetics.

Our collections include exclusive treasures not found anywhere else. Every year, we see more than a thousand runway shows and showrooms in New York, Paris, Milan and beyond. Only the very best designs make it to Saks Fifth Avenue. During the holidays, Saks Fifth Avenue's flagship store comes alive with its legendary holiday windows and a light show that continues throughout the holidays.

Over time, Saks Fifth Avenue has become a true cultural destination, counting the world's royalty, rock stars and artists amongst our customers and friends.



"Premier luxury department store chain and online shopping destination known for inspiring style and personalized services, with top designer arrivals in fashion, accessories, jewelry, beauty, home and more."
Address: 2446 East Camelback Road, Phoenix (Arizona) 85016
Phone: (602) 955-8000
State: AZ
City: Phoenix
Street Number: 2446 East Camelback Road
Zip Code: 85016
categories: footwear store, women's clothing store, department store


Opening Hours

Monday: 10:00 - 18:00
Tuesday: 10:00 - 18:00
Wednesday: 10:00 - 18:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 10:00 - 19:00
Sunday: 12:00 - 18:00

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Reviews
Mmmmm….this store do not have normal sizes you need to be size 0 or 4 ….I was lucky to find a size large but there was not variety and you need a lot,a lot of money to do shopping here!! One very important thing I felt spoiled by the personal experience with the stylish expert,his kindness and sparkling water and chocolate!!#shoppingexpweience #sixfithavenue #imbroke
Love the whole vibe of this establishment. The entire place is spotless and styled to perfection. The quality of the merchandise is top notch.The customer service is superior. Will continue patronizing this business in the future
This is mostly the ghost of a store, and a hangout place for employees to chat. Extremely limited selection, when you do find something you may want, good luck trying it on as they now keep the fitting rooms locked and unattended. Employees are grouped together telling stories, laughing it up but not one can be bothered with customers. I ended up laying my selections on the counter next to a register, 4 employees standing 20 feet away, not one willing to help, so I left.
I purchased a cologne for my boyfriend for Christmas, we returned it for a travel size $400, I did not have the receipt on me but I did have my card, no problem. He decided he didn’t want the cologne at all, I go to the store to return and had awful customer service and they were trying to return to a gift card even though they could see the purchase on my debit card. I said No I would prefer on my card, The manager Christine was awful, she continuously cut me off, while I was explained the situation. I finally had to ask if I could complete my sentence. She just said “I’m the manager I say no, I don’t know what they do at Nordstrom’s or Macys, but I am not going to return this item because the box was opened. The cologne was full and the store had opened it to show us the size when we purchased it, it had never even been sprayed. I did find my receipt when she told me no, and she still said no. And please. Know during this exchange I didn’t raise my voice and I was not rude. I called my boyfriend upset by the service, he came there to speak to someone else explained the situation, two ladies agreed there was no reason to not return the cologne, they did in fact return the cologne for me. I was most upset because I’m sure the service was due to me being dressed down and in sweats and I wasn’t dressed like I shop at Saks I prefer to be comfortable over dressing for others. I never write negative reviews but I also believe in good customer service especially if we are spending the money that we do at Saks. I am thankful for the two ladies who treated me kindly but Christine should not be in a manager role if she is going to rude to customers who aren’t dressed to the nines to come do a return.
Visually stimulating Fashion. Mylene at Chanel is on point for color matching your foundation and putting together a look just for you! She has over 30 years plus in the industry. What a gem! Clarence in the shoe department was so nice and helpful.
Best customer service, helpful and kind staff Nadia, Brendon, Billy, very friendly manager Scott Jussila. Came to shopping at my favorite place Saks Fifth Avenue. I had pleasant welcome and fabulous gift from Brendon, Nadia, Bill and store manager Scott Jussila, they gave me my favorite cologne as Christmas gift and customer appreciation. I'm very thankful for gift from Saks Fifth Avenue staff and manager Scott Jussila. Merry Christmas .
The staff in the women’s shoe department were very unprofessionally dressed, wearing a hoodie and shorts. The only way I knew he worked there was because he was wearing a name tag. I was never asked if I needed help. When I asked for help I tried on two different sizes. I decided to purchase a pair and he told me to pick up the other shoes off the floor and bring them to him so he can put them away. I expect exceptional customer service for a luxury department store, and the experience was disappointing to say the least.
beautiful store but good luck trying to reach them by phone to see if something is in stock was on the phone for 20 minutes calling and no one at Chanel ever picked up my call… guess I’ll stick to neimans
Never picks up their phone and impossible to reach out to them. I made a purchase here and I went back to a different state where saks is not nearby. I am not able to make a return through mail. Ridiculous
My experience was superb! I actually phoned in a order regarding a dress that I seen in the store a few weeks back. A sweet lady by the name of Dana had placed my order for me. She was super helpful with my order and even sent me photos of other items I was interested in. She also set up the pickup once delivered to another Saks in the state I was located in at the time. So I knew exactly the name of the person who would have my package once my order was delivered. This was all so great but what really made my heart melt was not the beautiful Chanel dress but a wonderful goodie bag along with a handwritten card. Now this is what exceptional service looks like! : I will definitely shop with Dana again when I return home. She made such a simple day into such a memorial experience.
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