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Reviews, get directions and information for Sallys Beauty Supply

Sallys Beauty Supply
"Sally Beauty at 150 Harte Haven Plaza in Massena is part of the world's largest retailer of salon-quality hair color, hair care, nails, salon, and beauty supplies, providing everything you need for salon professional experience at home, and salon professionals the high-quality products they need for their clients. Shop now."
Address: 150 Harte Haven Plz, Massena, New York 13662
Phone: +13157644081
State: NY
City: Massena
Street Number: 150 Harte Haven Plz
Zip Code: 13662
categories: local business


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Reviews
I came in Sunday February 7th wile traveling back home with my fiancee, I was looking for a few things and not used to the layout of this store so I asked the employee working there and she completely ignored me wile she was on her phone. I continued to get her attention and I continue to ask her the location of this product which she wouldn’t even show me where it was. After looking around the store I found it but the service was terrible. If I could rate that young girl for her customer service skills it would be 1/10 at least she could talk, she wouldn’t give me her name, was on her phone 95% of the time, sat in the back room acting as if she was trying to ignore me, Never will I walk back in this store ever again!
Came in there as usual to buy the 128oz of acetone. Some lady claiming she's been there for 4 years telling me she can't sell me it because I'm not a beauty professional?!? Then she goes and turns around and sells me the 16fl oz. When I asked her the legal reason why she can't sell me it and her answer was "it's a chemical". Last time I'm coming back there.
I am completely disgusted when I go into the store and are ignored for about ten minutes while the cashier talks to another customer about her jewelry business and then gives me false information. If you don't know the answer then say "I don't know" or find out the information! Don't give me false information.
Employee that looks like Miss Trunchbull is so rude but I’d be mad if I looked like that too
Terrible, My gf went in there and nobody has a clue what there talking about and and one of the employees told her to end up bleaching her hair when it didn't need to be. Absolutely terrible and something needs to be done.
It smelled like cigarettes so bad in there disgusting. Then I smelled like it when Ieft there.
Amazing customer service, very knowledgeable of products, always getting new products, decent priced also
Great place that always has the right stuff on sale that I need for my hair.
The women that was working gave me a developer for a blue hair dye that said not to mix with peroxide. The developer had PEROXIDE in it. It turned my hair green!
New associate for the store and happy to help anyone! :
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