Sanchez, Hugo Dr-University Nrth Tx Health Sci Center

I've only been in the conference room, but it and the bathrooms are always exceptionally clean and cool. Good AV equipment on hand. Hope we continue to meet there.

Cancelled my doctors appointment I had waited 2 months for. Reason given was “doctor not in today.” Was told another appointment would be in 1 month. Such bad service. Also I’d like to add going to the osteopathic manipulation clinic is a bad experience. Always running 1 hour + behind but still expect patients to arrive on time! Bring a laptop or book.

UNT Medical ignores the safety of their students! During a severe cold freese, UNT failed to cancel or change early morning exams until after 6:30 AM the same morning of the exam. I had just dropped my wife off on campus when she got notified of the exam time change. Buildings were closed and she had to call campus police to find out the only open building was the library. All the school leadership were still probably at home drinking coffee next to the fire while students risked their lives to make exams that should have been canceled the night before. Professors and staff always preach don't procrastinate. They need to listen to their own advice and stop procrastinating with students lives and safety! So many bad reviews and barely any replies from UNT. Basically UNT does not care and just wants to pad their pockets with money and ignore students and customers.

Doctor appointment cancelled out of the blue less than two days before appt day. Waited 2.5 months for it already. Wasn't really given a reason why either. Doesn't seem too patient-oriented to me but what do I know. Hope they improve over time.

1. They forgot to give me my flu shot last appointment despite specifically requesting it 2. They forgot to give me a list of therapists that cover my insurance 3. My doctor insisted my Nexplanon is not the cause of my increased depression, claiming because my depression got worse after the implantation rather than at the same time it was just put in. Don’t think that’s how hormones work but ok. Really wanted to ask her if she’s had it herself. 4. I’ve been prescribed anti anxiety medicine solely based off of a 5 questionnaire. They’ve NEVER given me a referral to someone who can give me an official diagnosis. My last appointment, they prescribed me a new medicine with 80mg more a dosage than my last one. They didn’t even tell me the side effects I’d experience while switching medicines, and it was awful. I don’t know where else to express my concerns with all of this. But I do know I will be seeking a new doctor ASAP.

We would like thank UNTHSC Clinics especially Pediatrics for helping us with appointments and timely referrals. Service has improved a lot. Yes there is a scope to reduce the wait time to answer the calls. Thank you

I am currently a patient of 1 of the doctors. Dr Wong & his staff are fantastic.They are kind mindful & always ready to answer a question or help with a prescription. I was quite loyal to Pa Edens & Pa Jacqueline Bacchus. No one has to wait very long . The staff take as much time as is needed I couldnt ask for a better Dr or better care .My prescriptions are on time & i have a print out everytime i leave. I am so happy with the care i always receive.

#1 I asked for a referral to a pain management Dr. and was told to find one myself and they would give me the referral, that's their job not mine!! #2 My health insurance tried to make an appointment for me today and they were told that they sent me a letter saying they would no longer see me and would not tell them the reason why, I never received any letter!!!

Absolutely do not come to this office terrible service, they never return phone calls, it takes 15 minutes every time just for them to answer the phone, and wait time was ridiculous I was at an appointment for over two hours. I should have trusted the other bad reviews. If someone rates this place with good reviews they have never been to a decent pediatricians office. Also you dont see a Doctor just a PA

I would like to know why I am being charged by a visit out of nowhere when I have never been down in Fort worth this year with a provider named Kasinec. This is unacceptable and very alarming when I received a billing today. Are you guys practicing identity theft too? I'll call tomorrow since it's late but I am not very happy about this at all. *Edit* I was contacted and informed by a gentleman that it was a mistake due to someone having the same first middle and last name...well, just glad they resolved it. So thank you.