Sansum Urgent Care

I have always had great experiences with the staff . The wait times for appointments can be long but they are post covid busy. Saw Dr. Sprague today and was very happy with her professionalism and concern.

My family, young and old, have been going to Sansum Urgent Care for years as it's so difficult to get into our doctors in a timely manner. The doctors here are always professional and friendly and really listen to the patient. They listen, try to diagnos, and offer options. Although the wait can sometimes be long, you can also make an appointment if needed. This is quality care!

Walk in service. Checked website for a less busy time. Very nice people; efficient professional service. Wait time is to be expected these days but interactions were all very good.

I read the reviews and I really don't know where all these low scores are coming from. I've been there several times for myself as well as my mother and her late '90s and they've always treated her and me very well. I find it to be a logical and convenient option to ER. And you can make the same day appointments so you don't have to wait, I literally had a zero minute wait today, and the practitioner was there within a very few minutes, I don't know how they could have been faster.

The staff & doctors here are pretty nice. Wait time really varies based on how many people are there. The doctor who tended to me was very personable & kind. Got my problem solved right away.

Went in for sciatica pain. They gave me stretches to do and Prednisone. Came in a few days later because symptoms got 50% worse. They gave me more Prednisone to take and sent me on my way. Called them 2 days later feeling super sick and vomiting. They told me to stop the medication. I ended up staying awake for 7 DAYS straight after that and ended up in the emergency.. I called my doctor at sansum and all she said was sorry to hear that.. Dont reccomend this place. They didnt tell me that if you cut prednisone off in the middle of taking it that your body will freak out and not know how to sleep. Horrible experience.

This is my second time at Sansum Urgent Care. It’s very efficient and staff is very good and well trained. I see with some of the lesser reviews people complain about waiting. That’s to be expected. They have a real time graph on their google page that shows how currently busy they are. Today I waited 15 minutes and was seen rapidly buy the RN and the MD. I can recommend according to my experience here twice.

A lot of fake reviews here, as seen by the "I purchased Sansum Clinic here and can't wait to buy more". What's up with that? The worst customer care I have ever seen at a clinic, comparing that with 3rd world countries too. Waiting 2+ months for them to resolve a referral, meanwhile suffering from a hernia while they figure their organizational process out. Don't expect their team to be proactive whatsoever. Dr. Stern won't follow up with you. Don't expect call backs. Don't expect them to care about your health. Their office team from Jessica to Yerenese sp? doesn't care about your health and is more concerned with terrible organized processes. Their team doesn't even know how to submit a claim or a referral to your insurance provider, expect to do that yourself and spend a total of 10+ hours on the phone.

Dr. Tom Anderson is the best! He is very kind, understanding and experienced. This urgent care is typically pretty fast in comparison to others. The staff and nurses have been very compassionate and professional toward myself and others. While I never enjoy being sick, I always feel better after going to the Peseta Urgent Care.

Today I ran a large kitchen knife through my hand. I was pretty freaked out and did not want to go through the ordeal and expense of the local ER. I went here instead. Best decision ever. I was only waiting for about ten minutes before treatment was started. You know you have a serious wound when nurses and doctors cringe when you tell them what happened. The doctor was very compassionate and talked me through the whole lengthy process of fixing me up. I expressed my concern of how much it was going to cost me to get through fixing my hand since I have minimal to no insurance. The doctor set up my next two visits so that there would be no cost if there were no complications. Everyone was kind and caring and made a horrible situation bearable. I have been through more medical emergencies then I can remember due mostly to my thrill seeking past and clumsy ways, and I walked into Sansum clinic scared, in pain, and fearing the worst. I was lucky in that I didn't cause more damage than I could have since I stuck a large knife right through my hand. Dr. O'callaghan fixed me, made me feel better about my situation, and I am very grateful for his skill and compassion.