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Reviews, get directions and information for Santander Bank US - ATM

Santander Bank US - ATM

Description

In South Weymouth, Santander Bank is here to help serve your financial needs. With more than 650 branches and more than 2,000 Santander ATMs across the Northeast, including many CVS/pharmacy® locations. With checking accounts, money market savings accounts, auto loans, personal loans, online banking, mortgages, and business banking – as well as a full suite of other banking products and services – Santander Bank’s network of 9,800 colleagues is here to help you and your business. Member FDIC. Equal Housing Lender.



"From 18th July our hours will be changing permanently. This branch will be open Monday to Friday 9.30 to 15.00, Saturday 9.30 to 12.30.Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services."
Address: Pleasant St Rte 18, Weymouth (Massachusetts) 02190
Phone: (877) 768-2265
State: MA
City: Weymouth
Street Number: Pleasant St Rte 18
Zip Code: 02190
categories: bank, financial service


Opening Hours

Monday: 08:00 - 22:00
Tuesday: 08:00 - 22:00
Wednesday: 08:00 - 22:00
Thursday: 08:00 - 22:00
Friday: 08:00 - 22:00
Saturday: 08:00 - 22:00
Sunday: 08:00 - 22:00

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Reviews
I would leave no stars but that isn't possible. I visited this branch to try and reactivate my account only to be turned away the first time. I then visited a week later as it was impossible for me to visit due to my working hours. They did something good in reactivating my account but I was told that in 11 days I would receive a card I did not receive one at all. I then had to spend 45 minutes on the phone trying to get hold of my new card and answer all the same questions over again.
Disgraceful counter staff member, rude, incompetent and immature. Office staff are pleasant luckily. Avoid if you can!
I visit the branch every week and find the staff polite and patient, whilst at the same time dealing with customers as quickly as possible. As a regular visitor, I am for the best part recognised and greeted in a friendly manner. My personal experience has been one of total satisfaction.
Looked on the web site for this branch for opening time 10am-2pm Monday to Saturday. Arrived at the branch at 12:25 only to be greeted by a locked door and a very rude lady telling me to move to one side as they close at 12:30. I tried to explain to her the web site says 2pm but she rudely insisted the web site was undated and states 12:30. I think this very rude lady needs to go on customer training courses or not deal with customers at all.
Today my parents went to use the bank to pay in and get change the 2 girls at the desk were so rude my mother left in tears. They told her if she wants change go to the post office.... Even though they are a bank... They were rude m blunt unhelpful and curt. no customer service what so ever.
Surprised to read others' poor reviews. I have nothing but praise for this bank and the staff in the Weymouth branch. They have always been excellent and helpful. When I did have a problem a mistake which could have cost me money they rectified it straight away. Highly recommended.
Very difficult to speak to anyone on the phone!!, Not everyone wants to use online services
Rude and patronising. I should be grateful that the member of staff is not having lunch until 3 now and has moved her day around as I have walking in asking for help .... how dare I?! So rude.
You still have the wrong telephone number when searching on Google for the Weymouth branch.
Rude, brash lady behind the till. Man “ I was in here the other day’ Cuts of mid sentence’ I serve 300 customer a day how and I meant to remember blah blah blah’ comes across a bit power bolshy, not customer focused.
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