Savannah Cafe Lewisville

Very disappointed in our most resent visit to Savannah Cafe & Bakery. The meal prices charged are more than what is shown on the menu board. When offered a choice of sides we were not notified of an up charge. When I asked, I was quoted an amount less than what I was charged. We ordered a ham and cheese sandwich for my son. We received a turkey and cheese. I ordered the French Dip. I received my sandwich missing the caramelized onions and no Au Jus sauce. Also noted a general lack of cleanliness to the table and bench seating. I guess the employees phone was more important than the customers experience. Was not impressed to say the least!

Man not only the food of this place is amazing, but especially the staff. I was the dummy who dropped his phone in the tiny space between the chair and wall and the owners' family didn't think twice about helping us out. They didn't have to go that far but they did. Very nice customer service. Everyone there looked genuinely happy and they even gave us a complementary dish in addition to our original purchase. If anyone is looking for a place that bests Panera or just a great place for halal breakfast in general, you will be far from disappointed.

Wonderful, relaxing atmosphere. Very clean. Excellent food. The chicken pesto panini was delicious! It was good enough that I put my phone down and focused on my food :- Lots and lots of choices, desserts. And unlike a lot of restaurants, the soda was fizzy, and not flat :-D

Food is delicious. This visit there were some issues with drinking glasses that appeared dirty & a salt shaker with a loose top that dumped half the shaker in my soup. They did promptly & happily replace my soup. These issues were anomalies in my experience with the cafe.

I am the owner of BJ's Event Planning & Decorating and a little too busy to plan or even cook for my son Richmond's Masquerade Graduation Party from UNT. I had tasted Savannah Cafe & Bakery harvest salad many times and loved it. So I decided to just have food catered for up to 40 people. I am so glad I did ...there was no stress and the food was the delicious and everyone keep saying how tender the chicken was and how amazing the salad was. The staff was so accommodating and friendly...I brought chaffing dishes inserts and huge glass bowls a week before the party and they came and set up all the food. It was a no hassle weekend...a special thank you to Zach for paying special attention to all the details.

We are new to Dallas and stumbled onto this place by accident. Taha, who is usually at the front desk, is always friendly and helpful. We have started frequenting this place at least twice a week now and loved their chicken pesto sandwich and Coca Cola chocolate cake... though the cold sandwiches are worth trying too!

The man working behind the register is cold and projects an attitude. He was much nicer to the white customers, but treated us differently which was very aggravating. The experience of having to encounter this man certainly ruined the experience. This cafe is located in the suburbs, close to the airport- so I was surprised to see that despite it being a diverse neighborhood, this man had the balls to treat his non-white customers as such. If you want a good experience, do not come here. A good food establishment is composed of not only good food but a good service, and for the money, though you may get adequately good food here, the poor service and attitude by the manager is not worth your trip here! Please go somewhere else.

I had a delicious sandwich. My husband enjoyed his panini, soup, and cookies. The mini side muffin was a yummy, nice touch. Update: Since this post, I have become a regular. Consistently good food keeps me coming back.

We eat here at least once a month when passing through and love the fact that they make a good old fashioned sandwich with loaf bread. They aren’t trying to serve some reinvented bread type or crazy mix of food items to be different. Add the bakery’s goods and it a meal. Great work. Don’t change.

Terrible service at Savannah since it switched owners/names. We used to love this place when it was Magnolias and ever since they switched over, their service has been crap. I ordered a special birthday cake a week in advance and couldn't pick it up myself because I was coming in from out of town. My sister-in-law picked it up for me and luckily she asked to see it because they had misspelled the name on the cake and when she asked if they could fix it they said no. She then asked if she could have piping and icing so that she could fix it herself and they begrudgingly gave her the tools. Once we had the birthday event I noticed that they did the complete opposite of what I had ordered. I ordered a yellow cake with cream filling and no icing on top other than the birthday message. They iced the top and the inside had no filling what so ever. I decided to give them a break after all of this anyway because I wasn't going to let the birthday event get ruined. Well, we took our first bite and the cake was entirely burnt and dry. Oh! Not to mention I paid over the phone and they didn't even know how to get my payment through. They called me three times to try to get my correct information. Anyway, I called the place and I was told there was no manager on duty and to call back on Monday it was a Saturday when I called. I showed up to the store Monday, explained what happened, and the manager got my information so that he could refund my money back into my card. I trusted he'd do exactly what he said, specially since I got a refund receipt. It is now Wednesday and I still haven't had a refund. This is completely unacceptable. I will never be going back and I strongly suggest anyone who orders from here knows exactly what they're getting into.