In a sea of branded, cookie-cutter hotels, the new Sawgrass Grand Hotel and Suites in bustling Broward County is a breath of fresh air, embracing an independent spirit that translates into an approach to customer service that’s gleefully untethered by corporate constraints. From stylish design to anticipatory service, this fresh newcomer is rewriting the book on customer service and community spirit with innovative programs, services and amenities that underscore its “customer first” ethos. Add a lively Lobby Bar, delicious Italian cuisine, a tropical pool terrace and a short hop to all the pleasures of nearby Fort Lauderdale and you’ve got a bright, bold addition to South Florida’s hospitality landscape.
