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Reviews, get directions and information for Sears Home Services

Sears Home Services

Description

We are your local appliance repair experts for dryers, ovens, washers, refrigerators, ranges and more in Batavia, NY. Call (585) 524-1446 or book online now and save 20%.



"Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee."
Address: 8363 Lewiston Rd, Batavia 14020
Phone: (585) 524-1446
State: NY
City: Batavia
Street Number: 8363 Lewiston Rd
Zip Code: 14020
categories: water heater installation & repair service, refrigeration service


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 06:00 - 22:00


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Reviews
I called to repair my refrigerator. My refrigerator is not very cold. I pay hundreds of dollars for agreement but they have never repaired the rubber seal on this same fridge. They just stick it on, never replacing it, and it falls off within a week or two so I just forget it for a few months. I have considered buying my refrigerators from someone else. I wasn't very happy with this repair man. He said he will order the seal and call me. We will see...
I needed information about my LG refrigerator a couple of screws for the bottom freezer door handle the representative I spoke with was very helpful and assisting me with the parts that I needed . He did me that you can no longer visit the stores everything is done online now, due to the Coronavirus lots of places have had to make changes and adjustments so I understand. But overall it was okay I have no complaints.
Sears has not shown up to repair my refrigerator. My refrigerator is a lemon. Sears refuses to replace it. After purchasing the warranty and everything my refrigerator cost me $3700. It is 5 years old and I have recently purchased another refrigerator that works so I can feed my family during this pandemic. My sears refrigerator sits in my kitchen taking up space as a useless box still waiting for repairs.
They repair my refrigirator after one day it stop cooling i reschedule for them to come back 1 month later my refrigerator now are my kids cabinet. Hard to re-schedule, they said they will send me email everytime I ask and complain email but never received anything. Poor service, poor scheduling and satifaction unguarranteed. Waste of money guys. Better think first before you ask service to Sears.... poor in all aspect. If I can only give no star I will give it. Waste of money. Even if I buy new ref i would rather but somene else than Sears.
Paid hundreds of dollars for a Sears Agreement for my New Sears Kenmore Refrigerator. Called Wed. 6/6/18 for appt, ice dispenser broke on new refrigerator purchased 1/31/18. Scheduled repair for Thur. 6/7/18 1-5 pm. Rec’d call from Sears that evening stating due to a scheduling error we have to reschedule for Fri. 6/8/18 between 1-5 pm. I was home all day today Fri 6/8/18 with my daughter & granddaughter the technician never called or came to my home. When I called Sears @ 1-800-4-MY-HOME the lady said the Tech canceled the appt because no one was home. I even took the phone with me to water the front yard grass and the tech NEVER called or came to my home. Now I have to wait for the next available appt which is until next Thurs 6/14/18 to have my new refrigerator repaired because of the technician. I am livid and could not even speak to someone in Calif. could only talk to schedulers from Texas & Columbia. This is the poorest customer service I’ve ever experienced!!!!
Not enough employees? Had to look for someone around the whole floor for some service. Even when I did find someone, they didnt know too much about their own specials. Apart from that another customer was just speaking to the employee complaining about how "shopping at Sears was the worst experience ever". That was definitely a warning for me that kept me away
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