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Reviews, get directions and information for SEPHORA inside JCPenney

SEPHORA inside JCPenney

Description

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Daly City.



"Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you availability varies by location:1. Enter main center entrance and drive towards Sephora2. Park in any available spaceYou can also try Same-Day Delivery to get your beauty delivered directly to you*. *Delivery fees apply."
Address: 63 Serramonte Center, Daly City 94015
Phone: (650) 731-3401
Email: moc.arohpes@ecivresremotsuc
State: CA
City: Daly City
Street Number: 63 Serramonte Center
Zip Code: 94015-2345
categories: beauty supply store, cosmetics store


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 12:00 - 18:00

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Reviews
One of my favorite beauty stores to shop in. Ordering on the app to pick up curbside is convenient for me to pass by before going home without the hassle of finding parking, getting distracted with other goodies, and waiting line. Or I sometimes order for pick up which I can walk to the register without having to wait in line to pick up my order. I order my makeup shampoo conditioner and other face products. Today I purchased hair products to maintain my healthy hair.
Myself and a girlfriend of mine dropped in today to do some shopping. From the time we walked in the door they watched us being people of color. But I overlooked that and went on to ask for a few perfumes to try on. To see what I'd like best. The watching continued needless to say I felt the need to leave the store instead of purchase from the store. And on top of it it was the manager who was following us around. I would have hoped they would have had better training and how to deal with different cultures. We can't visit our own insecurities due to race religion or Creed on to others. Especially when you're in a place of business. It's just ridiculous needless to say I won't be visiting Sephora out at Serramonte anymore! Get up with the times it's 2023 not 1865. We no longer are picking cotton we're now picking fragrances out of Sephora message one.
Extremely deceiving at the cash register to try to get you to sign up with their credit card. The woman checking me out offered the credit card. I told her I wasn't interested if the interest rates were higher than 27%. She says there is no annual fee, and then she proceeds to tell me, "We don't charge interest if you make your payment on time." Which is so deceiving because this isn't true. I asked her, "So you're telling me if I make a minimum payment on the card, I will not be charged interest then?" In which she then hands me a booklet about the credit card. Telling me I can "look for myself." In which I did and pointed out to her that the rate was over 28% and that I'm not interested. Mind you, there is a LONG line behind me, and she is the only person at the register because the other girl just went on lunch. Then she tells me I could get so many points if I sign up for the credit card. After I stated I wasn't interested twice. I was getting anxious that everyone was waiting behind me, and this woman kept pushing the credit card on me that I didn't want. This is wrong on so many levels. If you guys are going to have your reps pushing credit cards, this isn't the way to do it. So condescending to be handed a booklet and told to look for myself when she was clearly exaggerating her statement. Of course, there is no interest fee if you pay the full amount before the bill is due. But to tell me there's no interest fee if I pay my bill on time is deceitful to the fullest. I will never return to this location again. Not one person offered me help on the floor. The line was long, and I waited just to get to the register just to be harassed about a line of credit I don't even want. Spent over $100 here on moisturizer for heaven's sake! Re-train your staff on the upsell for credit cards because if I was a young person and didn't know any better, I would be a world of trouble. Would you want your daughter to be deceived like this?
Well-organized beauty product selection. Pricey, but the items Sephora offers are top notch. I personally buy Urban Decay products there. Parking in the lot adjacent to the store is usually packed weekends and weekday afternoons.
Going into a new Sephora is like going to Disneyland for me this one is really nice and quite sleek-looking inside with lots of knowledgeable and great looking boys and girls working there I appreciated the Ada parking out in front although the general layout of Serramonte kind of sucks nothing about Sephora sex if you are a makeup lover
Great service and a lot of perfume brand for ppl to choose!There is also a Sephora in Stonestown but they don’t have as much brand as this store. Still open during COVID-19 and free hand sanitizer for customers!
Worst service ever. Made my daughter cry when picking up an item we bought online. And it took over 20 minutes to pick up an item that was ready.
I am no expert on makeup, came in looking for a full face experience. Sabrina was so sweet helping me, and lead me right to Laurie, who was a GODSEND! So grateful, happy and satisfied. Thanks so much for helping me find everything I needed and everything I didn’t know I needed. For also showing me how to properly do it! Thanks for a great experience serramonte Sephora. Warmly & with love, Satisfied customer!
This is my favorite Sephora its small, very clean and the staff is always a delight. Today I was helped by the patience and sweet Darlene. I explained to her that I wanted my skin to look like a glazed donut and she responded with the very appropriate "Yes Girl!". She kept me in my price range and offered honest feedback. She didn't make me feel rushed or shame me for my lack of make up knowledge. I walked out with a ton of product that I will give me the glow I'm looking for. Thanks Darlene!!!
Really helpful employees and the vibe is more welcoming than the Burlingame one they have a fair amount of inventory so most likely you're going to be able to find what you're looking for. I would say the downside is the parking situation is always pretty tricky. A limited number of small tight spaces and and I would have liked to have seen a second register opened once you have six people in line but at the end of the day I just don't think that's too much of a big deal. So I do recommend this location for the polite kind employees and the amount of product they have.
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