Servicios De Agua Y Drenaje De Monterrey - Sucursal Lincoln

TIP. If you come for clarifications, arrive before 8:00 am to reach a number. 2. Come prepared because there are hours of waiting. 3.Bring a printed photo of your meter or you will be in circles. You have to line up outside and also inside. The process is inefficient and slow. Some employees take good care of you.

The girls at the reception are like sewage drainage, lousy treatment, misinformed, worried about seeing their cell phone and talking, in lousy ways and also ignorant of the procedures and providing accurate information. Except for a lady named Caty, who is the biggest of them, she is the only one who is interested in informing, helping and has knowledge. Lousy lousy with your staff.

6 hours wasted because even with logic in my receipt that came with a charge, they did not solve anything for me and on the contrary they suggested that I lie and make a false report so that they would lower the amount to which I did not agree because the culprit would still be taking the readings wrong the meters and the problem would not be solved, lousy service and people lining up outside the place in full sun, leaving them for at least 4 hours people who lined up from 6 am to serve them at 2 or 3 pm, they close at 4 and do a list of those who did not attend so that they go the next day and wait in line again as if people had the time to waste there waiting for them to want to serve them.

In general, for collections it is somewhat fast, you don't take too long in line, although it suddenly gets slow when there are only one or two ATMs, what if it is somewhat slow are claims and clarifications

They do not have enough staff to carry out the movements, I want to make a contract and they send me to the clarification area, where there are many people queuing, I have been outside queuing for an hour and a half, I ask and I see people who do nothing, they should be trained to be able to take the missing position, they do not give you a good response or interest in the attention,

Like all government agencies, the attention is terrible, there are 2 cashiers open to pay and 100 people in line, if you don't want to wait, get there early.

Well, you have to excuse me but the few times I have had to go to the Lincoln facilities. They have treated me well.... the normal thing to do in Line. like when you go to the checkout of a shopping center. greetings.

They do not solve anything pure time and money lost. 3 days of work without pay for nothing, that's their training, NOT solving anything and getting mad, it's the end, everything is returned, and then why do they cry...

Terrible service and arrogance. Starting with the director, who is inept and boasts of what he simply lacks; "He is not professional" "He is not empathetic" "He has no gift of service"

Today due to the pandemic, very long lines, both to pay and for procedures, measures are kept inside due to covid 19, but not outside, for the same reason that there are many people, all due to a failure in the app and system, and people who do not care. Service receipt arrived.