Very good service, plenty of pumps so no waiting for me so far!
Balan has served me at shell Osterley always friendly and welcoming staff like this is always excellent me and my family uses this petrol pump alot. Thank you balan for helping my sister fill up in her new car!
Always a happy staff at this garage, they are always polite and helpful...
always good prices diesel & petrl
Honestly the man behind the till is a joke. First of all he can't speak English. Second.. the man doesn't allow anybody inside the store unless you have a mask. Even when your medically exempt. Honestly such poor customer service. I had to argue with the man to tell him to know your laws. Still doesn't get it and I guarantee he will have a bad experience every time he is on shift. Good luck hope you learn your laws.
I used this Petrol Station today and was horrified to discover they do not accept Allstar Fuel Cards. This is strange since more than a week before they happily accepted the same Fuel Card for payment. I ended up having an argument with the cashier. Not the cashier fault as he is following his stupid bosses policy. Was forced to use my own money and hope my company reimburses me. Never using this petrol station again! There is simply no consistency with the owner.
Its a petrol station! its ok but the prices can be a bit expensive on fuel and items in the shop. If your there at 12am you might have to wait 10 mins for the systems to reset for the new day which can be frustrating,
A joke, I am being charged by third party company because "I drove Off!" CCTV footage showing at the till tough paying stuff but they didn't include the petrol! I am on a motorcycle so amount is under ten £. "It is my responsibility to check the amount..." I don't remember anyone at a petrol station till not asking "Any Petrol?"
Do not believe any prices your app suggest I.e wave/Google . Someone at the station keeps changing it to show a lower price and when you arrive its more expensive. Especially diesel prices mostly. The staff constanly blame head office but its being changed by the user on wave - Stelios21 which I think I a staff
Staff name Farith keep me wating for 10 minutes for fuel because he was busy doing his ankther job extreamly rude behaviour No sign displaying which is showing that there is no fuel or pump is close. exptremly rude behaviour when i ask why there is no sign that there is no fuel. REPLY WAS I AM BUSY DOING OTHER JOBS SO IF YIU WANT FUEL WAIT 10 MINUTES. I use it every day as this is my local pump never have this issue before.
