Shell

I bet you're wondering why I gave this particular gas station, with considerably lower reviews, 5 stars? Aug 7th I was coming through, just before close, after a harrowing drive running low on gas with my husband and 8 yr old. We'd been driving for 12 hours and unable to connect to phone data to transfer money to get gas. Whoever was working there that night was our angel and gave us $30 worth of gas on his dime, which got us to Sacramento to our friends safely. Been unable to track him down but I hope he or his boss sees this because we are forever grateful. 5 stars all around.

During my recent visit to Shell, I experienced a situation that left me deeply upset. As a person with a disability, I rely on my service animal, which is allowed by the Americans with Disabilities Act ADA. When I attempted to access the restroom, I was denied and asked for proof of my service animal. It's important to note that, under ADA regulations, businesses can only ask two questions: 1 Is the dog a service animal required because of a disability? and 2 What work or task has the dog been trained to perform? They cannot request any documentation for the animal, require that the dog demonstrate its task, or inquire about the nature of the person's disability. Unfortunately, the manager Matt, did not abide by these rules. When I tried to explain, the situation escalated to the point where law enforcement was called, and I was escorted off the property, which has caused me immense distress. I sincerely hope that Shell will provide proper training to its staff regarding ADA guidelines to prevent such incidents from happening in the future. It is essential to respect and understand the rights

Other than the extremely high gas prices this is a nice little store. Bridgeport really can’t help the high gas prices because they are in the middle of nowhere at a high altitude and it’s expensive to get tanker trucks. The store has nice clean bathrooms plenty of coffee and lots of snacks. The staff was also very nice.

Absolutely worst gas station on this route. Obscenely high gas prices, the prices on items aren't listed never a good sign, they have the most rude sign denying people bathroom use unless they purchase something they're just asking for someone to take a dump behind their store. When asked to turn on the air pump to refill a flat tire, the attendant refused to do so unless gas was bought. If at all possible, go to the Valero across the street. It's cheaper and the attendants aren't absolute A-Holes.

I'm not surprised by expensive gas in rural areas, but the price of items in the store were shocking. Expect to pay almost double for any snacks here and you won't find out until you're at the register because they don't post prices for the majority of their stuff. Sneaky tactics. A liter of cola cost me $5.25 I have learned my lesson and will make sure to stock up before going to Bridgeport. If I do need anything I'm going to the general store and not the shell.

If I could give this gas station no stars, that would be the reality. I have a friend who is reliant on a service animal- she entered this gas station as a paying customer and had a pretty bad encounter at this Shells station. The other person involved is the manager, Matt. The whole encounter evolved around ADA regulations and illegally demanded proof for my friend's service animal. It had escalated to the point of involving the police. It is extremely crucial that Shell ensures that their employees, more-so those in leadership positions like Matt, are well-trained in ADA protocols to avoid such instances in the future. It honestly could have been avoided had Matt actually listened to my friend who had the service animal- or had done some sort of research whilst the incident was going on.

4 fast electric charges in the back, super nice, clean, all working. Right by a nice picnic area and some cows. Couldn’t ask for more.

Matt is a terrible manager. I have friends in the same position as him and to escalate a situation where my friend and her service animal was involved is outright terrible. Do your research, Matt. What you did was extremely illegal and is grounds for lawful action. I hope Shells as a corporation sees this so that they can promptly deal with this terrible employee.

Great gas station for RVs. Has easy pull through with water and RV dump facility.

Nice clean gas station and helpful customer service