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Reviews, get directions and information for Shoe Carnaval

Shoe Carnaval
"Unbox new shoes at Shoe Carnival, Deerbrook Marketplace, Humble, TX. Shop a wide variety of footwear and accessories for the entire family from the biggest brand names such as Nike, Crocs, Skechers, Puma, Adidas and more! Shoe Carnival carries thousands of styles of shoes including athletic footwear, boots, sandals, workwear, dress shoes, casual sneakers, kids shoes and accessories. At Shoe Carnival, you'll see how fun a shoe-shopping experience can be!"
Address: 20506 Hwy 59 N, Humble, Texas 77338
Phone: (281) 446-1604
State: TX
City: Humble
Street Number: 20506 Hwy 59 N
Zip Code: 77338
categories: footwear store


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Reviews
Always good every time my family and I visit. Very helpful staff as well.
The lady that helped me must've been new. She tried her best and was very helpful on the first pair of sandals i ordered but I believe she got confused on my requests for the sneakers i ordered. I was sent an email stating they were ready and to get there and be told they don't have them in that size. I chose to size up as per the recommendations of the lady that was helping me. I did and she canceled my online order for the shoes and then told me they would refund my money for that pair of shoes. Which is not what I wanted. I didn't complain in store and tried to be patient. She then told me that I had to purchase the recommended size off of my card. I just wanted to size up from the shoes they didnt have. I believe the lady that was helping me was just confused and overwhelmed. I appreciate her effort but didn't even get the shoes that I specifically went up there for. Too bad.
I love the spin the wheel for discounts option. Organized and professional staff
Staff very helpful in finding the right size Crocs for son.
I asked two different employees about a size and style of a sandals. Both didn’t bothered checking or making the attempt to help. All they said was I don’t think we have it available. But without even trying to help or check at all. I stepped out this is unacceptable. talk about customer service. Never coming back again.
The only place that had the Nikes I wanted AT THE STORE!
I could be a secret shopper who knows! But I do know I won’t be going back. Walked in wasn’t greeted, ok .. cool. Several workers walked pass me as I was trying on shoes. Not one time did anyone ask if I needed help!
Pretty neat shoes store. The guy at the register was super nice too. He showed us to the work shoe section and when we went to check out he noticed one of the pairs of shoes we got weren't anti slip. He held the other pair until we chose the right shoes so we could get the bogo deal which was awesome. We wouldn't have noticed until we got home if it wasn't for him so we're super appreciative of his attentiveness.
I came in to exchange my shoes at the Humble location, the process was quick and painless. From the start of me walking through the door I was greeted by Fabian. He assisted me throughout the entire process. He has awesome customer service it made me want to come back and shop. He also told me about the promotions that were going on. He's truly a relatable and remarkable person. Love his customer service across the board! Keep up the excellent work!!!
Came to get me some good work shoes they had wonderful customer service
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