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Reviews, get directions and information for Sierra Jewelry Company

Sierra Jewelry Company
Address: 801 Main St, Susanville 96130
Phone: (530) 257-2578
State: CA
City: Susanville
Street Number: 801 Main St
Zip Code: 96130
categories: jewelry & watches store



related searches: Sierra jewelry store, Sierra jewelry reviews, Jewelry stores in susanville ca
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Reviews
This was the best choice I could have made when it came to finding a ring for my soon to be wife, the owner and staff were amazing. They worked with my budget and helped me pick out the right ring. Words cannot express how awesome this establishment is, so 5 stars should tell you not to miss out on this place.
Great prices on stuff for sale and also on scrap gold/silver prices as well. Friendly people who own the place. Very clean and kept up nice & very presentable. Love going here cause they are amazing people & are fast to help you out with whatever you need. Go check it out for yourself & guaranteed you won't be disappointed! 5 STAR RATING ALL DAY!!!!
Sherry and her friendly staff at Sierra Jewelry Company in Uptown Susanville are the absolute best! She carries a variety of high quality jewelry with better than average pricing. I have never been disappointed in the quality of the jewelry available or the service that I have received. Sherry recently made a one of a kind piece for me that I am in love with. To ensure that it remains a one of a kind piece, she declined to make another when asked by another patron. Thank you Sherry and staff!
Have been shopping at Sierra Jewelry Company for years. The owner always makes sure that I am happy with my purchases. I have also taken old jewelry in and she takes the time to sort through and explain what each item is and what it is worth. Then I can make informed decisions on whether to sell it for the gold or silver value. I love browsing in the shop, I find something new and different every time.
My wife has Rheumatoid Arthritis. As it progressed, she was no longer able to ware her wedding and engagement rings. They had to be cut off. I went to Sierra Jewelry and asked if they could take her rings and fashion them into a pendent. They did. When I saw it, I cried. When my wife saw it she burst into tears. What Sierra Jewelry fashioned expressed the love I have for my wife in a way that could never be spoken. Everyone immediately notices it and express how beautiful it is. A number of them said they hoped to have one made for themselves. No matter how far you may have to go, if you need jewelry, don’t squander your time or money by going any place else.
I wanted a custom wedding ring to fit with an unusually shaped engagement ring, the first thing they made looked like they had taken a wedding band taken a pair of bolt cutters and cut a chunk out of it! So i took it back along with a ring that I liked to show them what i wanted and again I was very disappointed they put a round cut stone when the engagement ring only had marquee cut stones in it. The rings look nothing alike, they refused to put the stone I wanted or refund my money. VERY VERY DISAPPOINTED!!! I'll never shop there again!
My husband purchased my engagement ring and band from Jared in 2011. It's a Halo design with the center stone being round. Over the years being a nurse I've broken off a few of the prongs and have taken it back to Jared many times to be fixed, only for them to break again, and just this last fall lost my diamond due to it. We were planning on upgrading my diamond anyways and had sat down with Jared and looked at Diamonds. Their markup is outrageous. I would have had to downsize the grade even further in order to increase in size or vice versa. My stone was already 3.4 carat and I wasn't willing to decrease as the look of my ring would have dramatically changed. It would have been too small for the Halo. My mom suggested contacting Sierra Jewelry Co. So my husband upgraded my diamond for Christmas this last year and because we live in Reno we did most of our decisions over the phone with the owner. She was extremely helpful and offered really good suggestions i.e. Putting 6 prongs on my ring to hold my round center stone rather than the 4 that were originally there and had been broken a time or two I was very unsure of this because I did not want the look of my ring to change, but she left it completely up to me. Because I trusted her opinion I decided to go for it and couldn't be happier. She chose the perfect and size diamond for my ring without the ridiculous mark ups, also I decided to go for a lab engineered diamond which helped with cost She assured me you wouldn't be able to tell a difference and neither would any Jewelry tester. I took it to be cleaned recently at Jared and the lady asked if I changed my diamond as it was measuring bigger than what they had on file and was a different name of stone. I told her yes and what it was and she was shocked Jared does not sell lab engineered diamonds. It tested like a regular diamond!! I get complements on my ring now more than ever. I highly suggest this company.
The most unprofessional jewelry store I have ever been to.i called ahead and asked if they could check my stone with a dimond tester .which takes all of 2 seconds .after sitting and waiting patiently for ten mins not to mention the 45 min drive I'm told that my gem was not genuine with out the test being done.i simply ask if she could take the 2 seconds and test my stone just so I could have peice of mind.i was then verbally assaulted and threatened physically .last but not least she called the police on me.to top it off I'm a purple heart veteran....I was utterly appalled by how I was treated for asking a simple queastion
AS OF DEC 2020 - GOING OUT OF BUSINESS! Hate to lose them. Friendly and knowledgeable. They have the most beautifully unique pieces for sale too.
Well my fiancee and I went in to get sized up for wedding rings and end up finding what we were looking for thanks Susan, Sherry,and Darren y'alls awesome
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