Sir William Stephenson Library

Mr. Librarian please do something to let people know about the quiet zone. The loud talking distract readers. Or may be put a few signs letting people know about it. Otherwise it is a great library.

5 stars for the staff, as they are always friendly and accommodating. I had to book one of their private rooms for a Zoom meeting, but they allowed me to use a different room when I needed an extension due to time confusion among attendees. I had to use their printer but didn't have cash on me. Their staff allowed me to print anyway, and just paid the next day. They were willing to extend my computer time, no problem, as long as it was not busy. The washroom is clean and easily accessible. However, these need improvements: 1. There was only 1 computer terminal to check the catalogue. 2. Some of the clients are noisy. The staff should have the authority to approach them and remind them to tone it down. 3. The tables and chairs in the private room were sticky with food crumbs. Please have disinfectant/cleaning wipes available. I don't know if people are allowed to eat inside the library, but they can't clean up after themselves if there are no wipes around. Also, I like to wipe my work area before I start.

And as usual 5 stars for the great staff. Very nice and clean Library.

All the staff there are absolutely wonderful. I've never seen a group of employees that seem to work as such a complete unit. I can't think of how else to explain it, but the personal service that every staff member gives, especially with regulars they are familiar with, make's me look forward to the next time I'm going back. It's beyond good customer service skills. They seriously have brought up previous conversations every time I go back. Asking how things went with a situation I was dealing with,or an update on family or renovations in the works. I for mental health issues am basically a shut in, and they have made me and my service dog who they completely spoil to actually enjoy going there a few times a week. They've made it feel as comfortable as home. Very long review, but cannot say enough about the staff here

Nice loud library. I can clearly hear what the staff are saying from the front desk all the way from the back on the library. If I didn’t know any better, I’d wouldn’t even guess that I’m at a library. Plus the staff say nothing to people that come to the library to talk on the phone, disrupting everyone.

Read Borrow Books spend quality educational time photo copy and more. All ages are welcome

Amazing and cozy place with friendly staff!!! Thank you for the hidden poetry course too!!!

The staff is very friendly. They donot give you looks even if you walk in 15 min before closing. Thanks Sandra and Catherine and all the other sweet fellows of the library. Also the library has a bus stop just 10 sec away. It also has a starbucks across the street. Can’t wait for the library to be 100% available for study hours and then I can finally come in to write my essays.

A small library, with very accommodating staff. Great atmosphere for studying with plenty of outlets. Only drawback would be that it has limited seats during peak hours after-school/weekends. If you want to study here make sure to get here earlier in the day so that you'll have a table to sit at. Also, if you want to get coffee, it's walking distance to a Tim Horton's in an Esso gas station, and a Starbucks at a Safeway.

The librarians are so nice and jovial all the time, it's amazing. I think people who complain about noise fail to realize it's not a reading room or a school library. It's a PUBLIC library. Just ask an employee to point you to a quiet area or bring noise cancelling headphones.