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SJB Bagel Makers of Boston

  1. Auburndale
  2. Auburndale Bakery

Reviews, get directions and information for SJB Bagel Makers of Boston

SJB Bagel Makers of Boston
"Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app."
Address: 77 Rowe St, Auburndale, Massachusetts 02466
Phone: (617) 213-8400
State: MA
City: Auburndale
Street Number: 77 Rowe St
Zip Code: 02466
categories: bakery


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Reviews
Awesome food. Awesome environment… super cool they have a window into the kitchen to see them boiling and baking the bagels. Service is slow on sandwiches.
It was clean and well maintained. The concept of seeing how bagels are being made right in front of them was exciting for the kids visiting the store. The service team was friendly, polite and helpful. They were able to keep up with the volume of people walking in even in non-peak hours. The Zesty Egg White bagel was delicious and they were great with customizing everything on my order.
The absolute worse service ! This store needs a lesson in customer service 101! The manager spends her day bragging about her career in the mean time this location is completely out of control ! I lived in Newton for 20 plus years and this is the absolute worse crew ever! This past week my order has not been correct , the staff doesn’t even acknowledge you ! The check out person today was too busy updating her social media to acknowledge me or ring me out! You need some serious firing and rehiring here and until that happens I’ll just go elsewhere….. good luck with that dumpster fire!
Stopped in 7/23/2023 for two iced coffees and a ham egg and cheese bagel. It was a simple order. The kid I ordered it from even brought it to me and was nice. But It was a cheese wiz and cream cheese bagel. Additionally, the mens bathroom smelled like "microwaved diapers" and I could see from a distance fecal matter on the tiles next to the plunger.
Usually a decent place for bagels... but for some reason I got such a small about of cream cheese... I asked for more! And this is what I got... slightly less. So be sure you get enough to justify the $5.00. Also- despite 5 staff members- every table was dirty. Oh well. The bagels are pretty good.
Not sure how they consider these NY style bagels.. Bacon egg and cheese was pretty good but iced coffee was no bueno.
I have had the worst experiences at this place, I would leave 0 stars if I could. First, my dad visited this place and noted the bad service and slow pace. Despite his warning, my boyfriend and I ordered a few bagels the next day. We were the only ones in the store and were met with an angry stare from a woman behind the counter who didn't say anything to us the entire time. It was bad vibes but we gave the benefit of the doubt and hoped she was just having a bad day. We came back a few days later which proved to be a huge mistake. This bagel place does things in the most inefficient odd way I have ever seen. Most local bagel places take your order, you sit down, then they call your order when it's ready. You would think since it's just bagels, it can't be that hard. So we walk in, and you order one bagel at a time as they make it in front of you like you're at chipotle or something. They don't even use a bagel slicer, they cut them individually extremely unevenly with a serrated knife. One bagel top was as thin as a napkin the guy sliced it so badly. We ordered 5 bagels, one at a time, as we weren't instructed to do otherwise. After EVERY single bagel order, the guy would say "head to the register" and then make a clearly annoyed face when we would say we have a few more orders to make still. Finally, he finished making them. After saying, "thank you man, I appreciate you." to the employee making the bagels to which he didn't respond, the young Asian female dark haired employee next to him said without even looking at us "It would LITERALLY be easier if you just told us all the orders at the same time.". This was infuriating. I'm not sure what she wanted us to do, it's not like they have a notepad with them to write down five bagel sandwich orders. Also, no one ever told us or even addressed us. No common decency or replies to our thank yous and hellos. After they make the bagels, you take your bag and walk to the register. The guy at the register then asks, what you ordered. Unlike most establishments, they don't have abbreviations, notes, or any form of communication to tell the registers what customers ordered. They just hope and pray that you're honest and tell them what you got. If you wanted, you could order ten deluxe bagel sandwiches and lie and just say you ordered a few plain bagels, they won't check or care at all. Already in disbelief by the awful treatment we received from our fellow human beings, we just shrugged and stated that we ordered 3 plain bagels. This business is probably losing countless amounts of money because of their inefficient system. Not that anyone would ever visit there if they expect to be treated with an ounce of decency. Most people can at least be neutral towards others when they're having a tough time or whatever the case is, but every employee we have encountered was ACTIVELY mean to us despite our attempts to be really nice and let them know we appreciate them. The people act angry and disgusted when people walk in, they must be so utterly bitter to their core. I have no idea how this place is still in business. I have never had such an awful experience in my life. In regards to the bagels, they taste mediocre and are smaller than normal. If you get a bagel sandwich, they cool the eggs in these machines, but don't clean them. So you will get eggs covered in a black burnt film. I hope this place closes so the employees can finally stop spreading bad energy to every person they encounter and find something they can manage to do without acting like absolute brutes.
I really didn’t like the salmon bagel. Fish wasn’t fresh and the lower part of bagel itself was somehow burnt
The most delicious breakfasts are here! I am very grateful to Diana, she does an amazing job and is always fast and tasty! I am here very often and she never rests. My friends also love this place because of Diana. Appreciate and recommend to everyone!
This is our preferred stop for bagels and coffee. Many options and everything we've tried was excellent.
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