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Reviews, get directions and information for Slaton Monument Inc

Slaton Monument Inc

About

Sand Blasting, Laser Etching, Lot Improvements, Municipal Signs, Monuments Reset and Leveling, Business and Civil Monuments

Description

Slaton Monument Inc provides Sand Blasting, Laser Etching, Lot Improvements, Municipal Signs, Monuments Reset and Leveling, Business and Civil Monuments to the Slaton, TX 79364



"Slaton Monument Inc provides Funeral Service And Cemetery Services to the Lubbock, TX area."
Address: 1107 34th St., Lubbock 79411
Phone: (806) 747-0434
Email: moc.liamg@tnemunomnotals
State: TX
City: Lubbock
Street Number: 1107 34th St.
Zip Code: 79411
categories: funeral service & cemetery


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Reviews
Google won’t allow a 0 star review but this place has extremely bad business etiquette and apparently my family aren’t the only ones that have had a horrible experience with them. They lied to my mom, a grieving mother, on multiple occasions. It has been over a year since she purchased and paid for my little brother’s monument and she was still getting the run around. After calling several times to check on it and being told she’d get the proof the next day, she paid them a visit and of course was told the owner wasn’t available. My mom emailed the owner asking for her money back and to cancel the order immediately. The only response she received was “your check is in the mail.” There was no apology or reason for the awful treatment. She had a much better experience at another business but now will be longer before my brother has a meaningful monument at his resting place. SHAME ON YOU Slaton Monument for putting a mother through something so horrific twice. I assure you I will blast your business all over social media.
We order a stone for my son. And I was told that they where be out the week after the Fourth of July to set the stone. And it has been one lie after another. To the point that we ask for are money back. Went to a place across the road. And they will have it set in one month. Just so you see why I left this review. My son passed away October 21 it’s now July 23.
Yeah we had issues with a name being wrong years ago and the cases constantly coming off and they never would make it right or fix the cases. Not even 10yrs now and the top part of headstone is coming apart from the bottom of it ridiculous!!! And we’ve had issues not this places fault but we’ve been calling for months trying to get an estimate and all you do is get the run around. They take your money and are done with you and don’t care
I would've given them 5 stars over 20 years ago when they handled my late husband's headstone in a timely and professional manner perhaps they've changed owners? However, we lost our beloved mother in April of last year and my father has yet to receive their dual headstone. They do not update him, nor my sister who was with him at the time of purchase. We got stern with them a few months ago and they promised it by early January. Here we are in February and still no headstone, no phone call to update the family, etc. My father is 85 years old and spent quite a good sum of money. This is no way to treat customers, much less repeat customers. I would recommend going elsewhere!!!!
HIGHLY UPSET WITH THIS COMPANY! I WASN'T TOLD UNTIL AFTER I PAID, THAT THEY WERE BEHIND 9 MONTHS. WAS PROMISED SEPTEMBER! IT IS NOW OCTOBER AND WHEN I CALLED TO CHECK ON MY HUSBANDS HEADSTONE, I WAS TOLD THEY WOULD NEED TO SEND ME A PROOF IN A WEEK OR SO BEFORE THEY EVEN START THE HEADSTONE! AND LIKE THE MOST RECENT POST.... NO UPDATES HAVE BEEN GIVEN TO ME AT ALL!! I HAVE EVEN CALLED SEVERAL TIMES IN THE LAST 2 WEEKS AND NO ONE ANSWERS THE PHONE! MY FATHER IN LAW PASSED THE DAY AFTER MY HUSBAND AND HIS HEADSTONE FROM ANOTHER COMPANY WAS INSTALLED IN 2 MONTHS! PLEASE SAVE YOURSELF THE GRIEF, AND GO WITH ANOTHER COMPANY!
Was a great experience I tried the guys down the street and the pretended to b this company then tried to gouge me. Thank god I drove off got a much better deal on a better stone.
Staff were very helpful even 20 years later! Thank you so much
A good place to purchase a headstone.
Very friendly and timely
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