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Reviews, get directions and information for Sleep Number

Sleep Number

Description

At the Gurnee, IL Sleep Number® store, we're improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Gurnee Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better.



"At the Gurnee, IL Sleep Number® store, we're improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Gurnee Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better."
Address: 6631 Grand Ave, Unit 3, Gurnee 60031
Phone: (847) 855-2720
Email: moc.trofmoctceles@1r027s
State: IL
City: Gurnee
Street Number: 6631 Grand Ave, Unit 3
Zip Code: 60031
categories: home decor, furniture store, mattress store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 19:00

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Reviews
Looking for a bed that’s more high maintenance as a 12 year old girl who just farted in front of the class? Look no further! For THOUSANDS of dollars, you too could own a piece of furniture that’s less reliable than an Edsel with a Pinto fuel tank. Enjoy sleeping in a hole in the ground and having to struggle to get out of bed? These guys are for you! I bought a Sleep 6 with the adjustable frame and I gotta tell ya… WHAT A PIECE OF $HIT! I’ve hated this bed from the day I got it but gave it a chance. It has failed me at every turn. Between the two air mattresses is a pit, so you either roll out of bed or into the middle. Don’t worry though, for every problem you approach them with, a very expensive solution can be yours for a very high price. I never thought going to bed could be so stressful! I can’t rate zero stars but I would if I could. ABSOLUTE RUBBISH!
The people in the store are great and I like the product. The delivery team does not communicate well. My delivery was cancelled and they did not give me notification of that. They also did not give me a method to reschedule so there will be some work to either find someone to schedule delivery or to get a refund. With the price of their product I would have hoped they had better communication.
Love my sleep number bed that we’ve had for 20 years. Was hoping to purchase a new pillow top but Select Comfort don’t offer to replace it. Purchasing a new Select Comfort is not an option for me, because all the new beds are Smart Beds. Very disappointed.
Customer service at this location was great. Cody & Mark both were really helpful and friendly to walk us through and test all the mattresses at this store & answer all of our questions. I have ordered i8 from this store, Cody's customer service was A++. I would definitely recommend you to stop by at this store, if you are interested in buying a sleep number mattress.
Had a wonderful experience, thanks to Cody, who was working. Great personality, very knowledgeable. Have us all the time we needed my daughter was with me to try all beds and pillows. Guided me thru the difference in all the beds, sheets and pillow covers. A most enjoyable shopping experience. Cannot wait to get my bed. Thank you Cody and sleep number.
We had great customer service in the store, however it felt quite a scripted sales pitch at times. We had already done plenty of research into the Sleep Number P5 anyway, so we just wanted to have the hands on test. It’s kinda scary spending $4k on a bed, but it was professionally delivered less than a week later. I’ve had some great sleep with this brand. The auto adjusting bed is fantastic. My sleep number is 40, perfect sweet spot for me. Only reservation with the store, was the one sales person on duty. So when we were trying to make an informed discussion about spending $4k on a bed, we had to share moments of time with some other customers. It really takes about 30 min to try out the beds and go through the literature and then order. So sharing the sales guy turns this into a much longer process which might have turned me away.
I went in by myself to try out some mattresses and was greeted right away by John. He was very polite and professional and explained the differences between their mattresses. I explained to him that I would not be making a purchase that day because I wanted my husband to come in to try them also. He was very understanding and gave me information to take home. I returned a few days later with my husband and John helped us again. We told him we would think about our options and come back. He called me a few days later to let us know that there was a 3 day sale and it was just what we were looking for! John was great and we would definatly refer people to him.
Second time I had poor customer service at this branch. I only went there today because I had no time to go to another store. Last time I bought two sets of sheets in a different one because not only they hardly ever have enough inventory but the sales people are lame. Today I entered the store and only one sales guy was trying to sell a person a bed. He told me he would be with me shortly. I sat and wait, I understood he was only one. What I did not understand is that he started to tell that person stories, of hi,self, of other customers he had a few weeks before. I finally told him that I had waited enough and that he should not be telling stories when he has customers waiting. Second time and last one. Will always buy from any other store. This one is the place to AVOID.
Joe was great to work with at the Gurnee store, very knowledgeable! Our first time purchasing a sleep number, looking forward to our delivery!
Michelle was very helpful and informative. Made every step of the way a breeze. I highly recommend this store and sleep number
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